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- Tasks: Support library users and enhance their experience with IT facilities and software.
- Company: Join the Glasgow School of Art, a vibrant hub for creativity and learning.
- Benefits: Enjoy a competitive salary, flexible hours, and a supportive work environment.
- Why this job: Make a difference in students' lives by helping them access vital resources.
- Qualifications: HND or equivalent, strong ICT skills, and excellent communication abilities.
- Other info: Be part of a diverse team committed to equality and inclusion.
The predicted salary is between 22425 - 24800 £ per year.
The Glasgow School of Art is looking to appoint a User Support Assistant to work within the Library Services Department. Working closely with the Library team (Collections, Learning Technology and User Services) to support a wide range of duties to ensure that all users are able to make effective use of library, learning technology systems and Library IT facilities and software.
Responsibilities- Undertake a wide range of duties to support users in the library and related IT facilities and software.
- Work closely with the Library team (Collections, Learning Technology and User Services) to support key activities in Library Services.
- Educated to HND or equivalent.
- Developed ICT skills and experience of e-learning in a HE/FE environment.
- Excellent communication, organisational and IT skills.
- Ability to manage workload independently.
Closing date for submission of completed applications: 23:59 (GMT) Sunday 8th February 2026. Interviews for this post will take place week commencing 16th February 2026.
If you have any questions regarding the role, please contact hrservicedesk@gsa.ac.uk.
The Glasgow School of Art is committed to ensuring equality of opportunity in work and study. We strive to create and maintain an inclusive environment where all students and employees feel safe, understood and valued. Applications are welcomed from candidates regardless of age, disability, sex, ethnic or religious background, gender identity or sexual orientation, marital status, pregnancy, maternity, caring responsibilities or care experience.
We recognise we do not have the diversity of staff that we want and we particularly welcome and encourage applications from candidates who identify as being from a Minority Ethnic background, who are underrepresented at The Glasgow School of Art.
Library User Support Assistant (0.5 FTE) in Glasgow employer: Creative Scotland
Contact Detail:
Creative Scotland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Library User Support Assistant (0.5 FTE) in Glasgow
✨Tip Number 1
Network like a pro! Reach out to current or former employees at the Glasgow School of Art on LinkedIn. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching the Library Services Department. Know their recent projects and challenges, so you can show how you’d fit right in and contribute.
✨Tip Number 3
Practice your communication skills! As a Library User Support Assistant, you'll need to explain things clearly. Try role-playing common scenarios with a friend to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Library User Support Assistant (0.5 FTE) in Glasgow
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Library User Support Assistant role. We want to see how you can contribute to our team, so don’t hold back on showcasing your relevant ICT skills and communication abilities!
Show Your Passion for Libraries: Let us know why you’re excited about working in a library environment! Share any experiences you've had that demonstrate your enthusiasm for supporting users and enhancing their learning experience. We love seeing candidates who are genuinely passionate about what they do.
Keep It Clear and Concise: When writing your application, clarity is key! Use straightforward language and avoid jargon. We appreciate well-structured applications that get straight to the point, making it easy for us to see why you’d be a great fit for the role.
Apply Through Our Website: Don’t forget to submit your application through our official website! This ensures that we receive all your details correctly and helps us keep track of your application. Plus, it’s super easy to do—just follow the link provided in the job description!
How to prepare for a job interview at Creative Scotland
✨Know Your Library Services
Familiarise yourself with the Glasgow School of Art's Library Services. Understand their collections, learning technology, and user support systems. This will help you demonstrate your enthusiasm and knowledge during the interview.
✨Showcase Your ICT Skills
Be prepared to discuss your developed ICT skills and any experience you have in e-learning environments. Think of specific examples where you've used these skills effectively, as this will show you can handle the technical aspects of the role.
✨Communicate Clearly
Since excellent communication is key for this position, practice articulating your thoughts clearly. You might want to rehearse common interview questions with a friend or family member to build your confidence.
✨Demonstrate Organisational Skills
Think of instances where you've successfully managed your workload independently. Be ready to share how you prioritise tasks and stay organised, as this will highlight your ability to thrive in a library environment.
