Front of House Assistant

Part of the Customer Services Team, Front of House will work closely with the Front of House Manager and Duty Managers to support the busy day-to-day activity of the Beacon’s performance programme. Key Duties • To provide a positive customer experience and prevent disruptions to the performance. • To take tickets and lead customers to their seats at theatre shows, concerts and other events. • To sell confectionary, ice cream and merchandise at shows and events. • To ensure a well-presented venue through pre-show inspections and post-show clear-ups. • To assist in evacuating the building in the event of a fire. Other Duties • To engage in all aspects of safe and efficient working practices in line with Health and Safety at Work legislation, and the company’s health and safety policy. • To carry out any other duties that may be requested by the line manager, designated by the FOH & Box Office Manager and Duty Managers. Person Specification • Excellent customer service standards • Experience in carrying out detailed instructions • Experience of working with the public • An interest in the arts Other • Excellent communication skills • Team player • Due to the nature and content of certain shows, applicants must be at least 18 years old Contract: Casual Hours: Vary to suit the needs of the Beacon’s programme. This role requires flexibility to work evenings and weekends, in line with our performance schedule. Whilst this is a casual role, we require applicants to be able to commit to at least one shift per week during busy periods. Salary: £12.60 per hour in line with Real Living Wage Interviews: Interviews upon receipt of application The deadline is Sunday 15 June 2025 at 17:00. #J-18808-Ljbffr