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- Tasks: Provide top-notch customer service and assist with ticket sales at an exciting arts festival.
- Company: Join a leading arts festival organisation in vibrant Edinburgh.
- Benefits: Guaranteed minimum hours, flexible scheduling, and potential for more hours during peak times.
- Why this job: Be part of an amazing festival experience and connect with fellow art lovers.
- Qualifications: Strong communication skills and a passion for excellent customer service.
- Other info: Fixed-term contract until August 30, 2026, with great opportunities for growth.
The predicted salary is between 13 - 16 £ per hour.
A leading arts festival organization in Edinburgh is seeking an experienced Ticketing Assistant to provide excellent customer service across various sales channels. The role guarantees a minimum of 12 hours per week, with opportunities for increased hours during peak times.
Candidates should display strong communication skills and a commitment to maintaining high customer service standards. Flexibility in working hours is required, particularly during the festival period. The position is on a fixed-term contract until August 30, 2026.
Box Office Ticketing Specialist (Part‐Time) in Edinburgh employer: Creative Scotland
Contact Detail:
Creative Scotland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Box Office Ticketing Specialist (Part‐Time) in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to folks in the arts and ticketing scene, especially those connected to the festival. A friendly chat can open doors and give you insider info on job opportunities.
✨Tip Number 2
Show off your customer service skills! When you get the chance to chat with potential employers, share specific examples of how you've gone above and beyond for customers in past roles. It’ll make you stand out!
✨Tip Number 3
Be flexible and ready to adapt! Since this role requires flexibility, highlight your willingness to work varied hours, especially during peak times. Employers love candidates who can roll with the punches.
✨Tip Number 4
Apply through our website! We’ve got all the latest openings listed there, and it’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace Box Office Ticketing Specialist (Part‐Time) in Edinburgh
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your experience in customer service. We want to see how you've gone above and beyond to help customers in previous roles, especially in ticketing or events.
Tailor Your Application: Don’t just send a generic application! We love it when candidates tailor their CVs and cover letters to the role. Mention specific skills that match the job description, like communication and flexibility.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and focus on what makes you a great fit for the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it’s super easy!
How to prepare for a job interview at Creative Scotland
✨Know Your Stuff
Before the interview, make sure you research the arts festival organisation thoroughly. Understand their mission, values, and the specific events they host. This knowledge will help you tailor your answers and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since the role focuses on providing excellent customer service, prepare examples from your past experiences where you went above and beyond for a customer. Highlight your communication skills and how you handle difficult situations with grace.
✨Flexibility is Key
Be ready to discuss your availability, especially during peak times. The interviewer will want to know that you can adapt to the busy festival period. Share any previous experiences where you successfully managed flexible working hours.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, what a typical day looks like, or how success is measured in this role. This shows your enthusiasm and helps you gauge if the position is the right fit for you.
