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- Tasks: Join our café team, serving delicious food and drinks while providing top-notch customer service.
- Company: Dovecot, a vibrant arts venue in Edinburgh with a welcoming atmosphere.
- Benefits: Earn £13.45 per hour, enjoy a 20% staff discount, and flexible shifts.
- Other info: Opportunities for growth within a dynamic team focused on arts and culture.
- Why this job: Be part of an artistic community and engage with visitors while showcasing your hospitality skills.
- Qualifications: Experience in café or customer service, with a friendly attitude and strong communication skills.
The predicted salary is between 27800 - 27800 £ per year.
We are looking for enthusiastic, experienced and customer focused individuals to join our café and catering team at Dovecot.
Location: Edinburgh
Salary: Real Living Wage (£13.45 per hour)
Reports to: Café and Catering Lead
Shift pattern: 2-3 days per week (flexible)
Additional: Staff discount on retail 20%
As a member of Dovecot’s café and catering team, you will help run Dovecot’s in‑house café on a day‑to‑day basis, greeting customers, making and serving coffees and food, operating the till, upselling where appropriate, and keeping the café clean and tidy. You may also assist the Events and Hospitality Manager with catering and events as needed. You will deliver and maintain excellent customer service and share knowledge about Dovecot and its exhibitions confidently with visitors, acting as an ambassador for Dovecot.
Opportunities exist within this role to undertake additional responsibilities across our Front‑of‑House operation, managing sales of retail products and exhibition tickets and contributing to excellent visitor services from our Welcome Desk. The café and catering team are an integral part of Dovecot’s commercial department. You will work alongside the Front of House, Events, and Marketing teams to contribute to Dovecot’s larger commercial goals and mission.
WHAT WE’RE LOOKING FOR:
- Previous experience working in a café, hospitality, or customer service environment
- Ability to work well within a team
- Friendly and welcoming attitude
- Excellent communication skills
- Ability to be proactive and take initiative
- Strong time management skills and the ability to prioritise
- Passion for and knowledge of the arts (tapestry and textiles are a bonus)
Café & Catering Assistant employer: Creative Scotland
Contact Detail:
Creative Scotland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Café & Catering Assistant
✨Tip Number 1
Get to know the café and catering scene in Edinburgh! Familiarise yourself with local cafés and their offerings. This will not only help you during interviews but also show your passion for the role.
✨Tip Number 2
Practice your customer service skills! Role-play with friends or family, focusing on greeting customers and upselling. The more comfortable you are, the better you'll shine in front of the interviewers.
✨Tip Number 3
Show off your enthusiasm for Dovecot! Research their exhibitions and events, and be ready to chat about them. This will demonstrate your genuine interest and make you stand out as a candidate.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Café & Catering Assistant
Some tips for your application 🫡
Show Your Enthusiasm: Let your passion for customer service shine through in your application. We want to see that you're excited about joining our café and catering team at Dovecot, so don’t hold back on expressing why you love working in hospitality!
Tailor Your Experience: Make sure to highlight any previous experience you have in cafés or customer service roles. We’re looking for individuals who can bring their skills to our team, so be specific about what you've done and how it relates to the role.
Be Personable: Since you'll be interacting with customers daily, it's important to convey your friendly and welcoming attitude in your written application. Use a conversational tone and let us know how you connect with people!
Check Your Details: Before hitting send, double-check your application for any typos or errors. A polished application shows us that you pay attention to detail, which is crucial in a busy café environment. And remember, apply through our website for the best chance!
How to prepare for a job interview at Creative Scotland
✨Know Your Café Basics
Brush up on your café knowledge! Familiarise yourself with common coffee types, food items, and customer service best practices. Being able to chat confidently about what you can offer will impress the interviewers.
✨Show Your Enthusiasm
Let your passion for customer service shine through. Share examples of how you've gone above and beyond for customers in previous roles. A friendly and welcoming attitude is key, so don’t hold back on showing your excitement for the role!
✨Demonstrate Team Spirit
Since teamwork is crucial in this role, be ready to discuss how you’ve successfully collaborated with others in past jobs. Highlight any experiences where you supported your colleagues or contributed to a positive team environment.
✨Research Dovecot
Take some time to learn about Dovecot and its exhibitions. Being knowledgeable about the arts, especially tapestry and textiles, will help you stand out. Mentioning specific exhibitions or events during your interview shows genuine interest and preparation.