Head Waiter/Waitress - New Opening, Sumi Marylebone in City of Westminster

Head Waiter/Waitress - New Opening, SUMI Marylebone

SUMI is entering an exciting new chapter with the opening of
our second restaurant in the heart of Marylebone in November 2026. Created by
renowned sushi master Endo Kazutoshi and part of Creative Restaurant Group,
SUMI has earned a reputation for delivering exceptional Japanese cuisine
inspired by authentic traditions, expert craftsmanship and genuine hospitality.

Following the success of our Notting Hill neighbourhood
restaurant, SUMI Marylebone will be a gem in one of London's most exciting
dining destinations showcasing the finest seasonal ingredients, the best sushi
preparation and warm, welcoming service. We're looking for talented individuals
to join our founding team from day one, help us bring this exceptional
restaurant to life, and grow with us as we establish a new benchmark for
Japanese dining in London.

The Role

As our Head Waiter/Waitress, you will be a key member of the
front-of-house team, leading by example and helping every service run smoothly.
You will combine polished, knowledgeable hospitality with a warm and natural
approach, anticipating guests' needs and making sure every visit feels
memorable.

You will support, guide and mentor the waiters and runners
while working closely with management, the kitchen and other departments to
deliver a seamless guest experience.

What You'll Be Doing

• Leading by example and delivering warm, attentive
  and knowledgeable service
• Supporting waiters and runners throughout service
• Training and mentoring team members to maintain
  consistently high standards
• Developing an excellent knowledge of the food and
  drinks menus
• Confidently answering questions and making
  thoughtful recommendations
• Communicating with the kitchen about allergies,
  delays, changes and special requests
• Anticipating guests' needs and responding
  professionally to feedback
• Ensuring the restaurant is set and presented to the
  required standard
• Overseeing opening, closing and cleaning procedures
• Handling orders, bills and payments accurately and
  discreetly
• Monitoring restaurant equipment and reporting any
  requirements to management
• Providing clear handovers and supporting smooth
  daily operations

What We're Looking For

We are looking for an experienced hospitality professional
who enjoys leading from the floor and helping others develop.

You will need:

• Previous experience as a Head Waiter/Waitress or
  Senior Waiter in a quality restaurant
• Strong food, wine and service knowledge
• A warm, confident and professional approach
• Excellent communication and leadership skills
• The ability to train, motivate and support
  colleagues
• Strong organisation and attention to detail
• The ability to remain calm and make sound decisions
  during busy services
• A genuine passion for hospitality and creating
  memorable experiences
• Flexibility to work evenings, weekends and bank
  holidays

Salary: Up to £17.01 including service charge, plus
benefits

Why Join Us?

At Creative Restaurant Group, we want people to build
careers, not simply fill roles. You will work alongside experienced hospitality
professionals, broaden your leadership and product knowledge, and have genuine
opportunities to progress into restaurant management and wider leadership
roles.

• Join an exciting new restaurant opening from the
  very beginning
• Hands-on leadership training and ongoing
  development
• Clear opportunities for career progression
• The chance to grow across Creative Restaurant Group
• Staff meals while on duty
• Employee discounts across participating restaurants

Bring your experience, personality and ambition to SUMI
Marylebone, and help us build an exceptional service team from day one.

Note: Applicants must have the legal right to work in
the UK without corporate sponsorship.