Remote CRM & Retention Lead for eCommerce
Remote CRM & Retention Lead for eCommerce

Remote CRM & Retention Lead for eCommerce

Full-Time 36000 - 60000 Β£ / year (est.) Home office possible
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At a Glance

  • Tasks: Create and execute lifecycle marketing strategies to boost customer retention.
  • Company: Dynamic digital marketing agency based in the UK.
  • Benefits: Remote work, flexible hours, and up to 33 days of holiday.
  • Why this job: Join a creative team and make a real impact on eCommerce success.
  • Qualifications: Experience with Klaviyo and a strong background in CRM and email marketing.
  • Other info: Exciting opportunity for growth in a fast-paced environment.

The predicted salary is between 36000 - 60000 Β£ per year.

A digital marketing agency in the UK is seeking a CRM & Retention Manager to develop and execute lifecycle marketing strategies. The ideal candidate should have strong experience with Klaviyo and a proven track record in CRM and email marketing.

Responsibilities include:

  • Creating automated email flows
  • Collaborating with media teams
  • Analyzing metrics to improve retention

This role offers the opportunity to work remotely, flexible hours, and a comprehensive benefits package including up to 33 days of holiday.

Remote CRM & Retention Lead for eCommerce employer: Creative Resource

Join a forward-thinking digital marketing agency that prioritises employee well-being and professional growth. With the flexibility of remote work, generous holiday allowances, and a supportive culture that encourages collaboration and innovation, this role as a CRM & Retention Lead offers a unique opportunity to make a significant impact in the eCommerce space while enjoying a balanced work-life environment.
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Contact Detail:

Creative Resource Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Remote CRM & Retention Lead for eCommerce

✨Tip Number 1

Network like a pro! Reach out to your connections in the eCommerce and digital marketing space. Let them know you're on the lookout for opportunities, and who knows? They might just have a lead on that perfect CRM & Retention role.

✨Tip Number 2

Show off your skills! Create a portfolio showcasing your best email marketing campaigns and automated flows. This will give potential employers a taste of what you can do with Klaviyo and how you can boost retention rates.

✨Tip Number 3

Prepare for interviews by brushing up on your metrics analysis. Be ready to discuss how you've used data to improve retention in past roles. We want to see you shine when it comes to demonstrating your expertise!

✨Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!

We think you need these skills to ace Remote CRM & Retention Lead for eCommerce

Klaviyo
CRM
Email Marketing
Lifecycle Marketing Strategies
Automated Email Flows
Collaboration with Media Teams
Data Analysis
Retention Improvement
Metrics Analysis
Digital Marketing

Some tips for your application 🫑

Tailor Your CV: Make sure your CV highlights your experience with Klaviyo and any successful CRM strategies you've implemented. We want to see how your skills align with the role, so don’t hold back on showcasing your achievements!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about lifecycle marketing and how your background makes you the perfect fit for our team. Keep it engaging and personal – we love a good story!

Show Off Your Analytical Skills: Since analysing metrics is key in this role, be sure to mention any tools or methods you’ve used to track and improve retention rates. We’re looking for someone who can turn data into actionable insights, so let us know how you do that!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come through our own channels!

How to prepare for a job interview at Creative Resource

✨Know Your CRM Tools Inside Out

Make sure you’re well-versed in Klaviyo and any other CRM tools mentioned in the job description. Brush up on your knowledge of automated email flows and be ready to discuss specific campaigns you've managed. This will show that you’re not just familiar with the tools, but that you can leverage them effectively.

✨Showcase Your Analytical Skills

Prepare to talk about how you've used metrics to drive retention strategies in the past. Bring examples of how you’ve analysed data to improve email marketing performance. This will demonstrate your ability to make data-driven decisions, which is crucial for this role.

✨Collaboration is Key

Since the role involves working with media teams, think of examples where you’ve successfully collaborated with others. Be ready to discuss how you communicate and coordinate with different departments to achieve common goals. This will highlight your teamwork skills and adaptability.

✨Emphasise Your Flexibility and Remote Work Experience

As this position offers remote work and flexible hours, share your experiences of working in similar environments. Talk about how you manage your time and stay productive while working remotely. This will reassure them that you can thrive in a flexible setting.

Remote CRM & Retention Lead for eCommerce
Creative Resource

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