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- Tasks: Build strong relationships with eCommerce clients and manage multi-channel campaigns.
- Company: Purposeful digital performance agency committed to sustainability and ethical practices.
- Benefits: Fully remote work, 41 days holiday, competitive salary, and uncapped bonuses.
- Why this job: Join a passionate team and make a real impact in the eCommerce space.
- Qualifications: 2+ years in agency managing digital campaigns and strong communication skills.
- Other info: Opportunities for ongoing training, career progression, and team socials.
The predicted salary is between 28800 - 48000 £ per year.
Looking for a role where you can work with amazing eCommerce brands, in an agency that’s as purposeful as it is successful? This might just be your next move. We’re partnering with a digital performance agency with a difference. One that only works with clients who share their values, one that treats their people the way they always wished they’d been treated in past roles, and one that backs up its culture with action: climate positive, ethically driven, and committed to sustainability. Here, you’ll join a team of passionate digital marketers who are strategic partners to their clients, delivering ROI through intelligent, data-led, and creative campaigns. You’ll be supported, trusted, and encouraged to bring your best self to work every day.
As Digital Account Manager, you’ll build strong relationships with eCommerce clients and guide their campaigns across the agency. Working closely with the founders and wider teams, you’ll:
- Manage the delivery of multi-channel campaigns, from email and paid search to shopping ads, paid social, and web projects.
- Help clients with customer acquisition, retention, and loyalty strategies.
- Translate campaign performance and data into insightful recommendations.
- Keep projects moving smoothly on brief, on time, on budget.
We’re looking for:
- 2+ years’ agency experience managing digital campaigns.
- Knowledge of eCommerce and digital marketing strategies.
- Experience in channels such as search, paid social, shopping, email.
- Personable, fast-paced, and process-driven with exceptional organisation skills.
- A natural relationship builder and clear communicator.
- Currently an Account Manager, or an ambitious Senior Account Executive ready for that next step.
Why you’ll love it here:
- Fully remote working (UK-based, with occasional North West meet-ups).
- 41 days holiday (yes, really!) including bank holidays.
- Competitive salary + uncapped bonus opportunities.
- Private health & dental care.
- Regular team socials and away days.
- Volunteer/charity days & sustainability training.
- Ongoing training, leadership programmes & genuine career progression.
This is more than just an Account Manager role, it’s a chance to grow, to be challenged, and to do work that matters with people who care. If that sounds like the kind of agency you want to be part of, we’d love to hear from you.
We are committed to improving diversity, equity and inclusion within the sectors we serve. We encourage applications for this role from all backgrounds and communities and offer equal opportunities to all candidates regardless of race, religion, gender, sexuality, disability, age, and any other protected status. Should you require any reasonable adjustments at any point in the recruitment process we are very happy to discuss and work with you to accommodate these.
Account Manager / Senior Account Manager employer: Creative Resource
Contact Detail:
Creative Resource Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager / Senior Account Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the eCommerce and digital marketing space. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have a lead on that perfect Account Manager role!
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your successful campaigns and strategies. Use data to highlight your achievements and how you’ve driven ROI for clients. This will give potential employers a clear picture of what you can bring to their team.
✨Tip Number 3
Prepare for interviews by researching the agency’s values and culture. Be ready to discuss how your experience aligns with their mission, especially around sustainability and ethical practices. This shows you’re not just looking for any job, but one that truly resonates with you.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love hearing from passionate candidates who are excited about working with amazing eCommerce brands. Don’t miss out on this opportunity!
We think you need these skills to ace Account Manager / Senior Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the job description. Highlight your agency experience and any specific eCommerce campaigns you've managed. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for digital marketing and why you’re excited about working with us. Let’s see your personality come through, and don’t forget to mention your alignment with our values!
Showcase Your Achievements: When detailing your past roles, focus on your achievements rather than just responsibilities. Use metrics to demonstrate your impact, like how you improved client retention or campaign ROI. Numbers speak volumes!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our amazing team!
How to prepare for a job interview at Creative Resource
✨Know Your eCommerce Stuff
Make sure you brush up on the latest trends in eCommerce and digital marketing strategies. Be ready to discuss how you've successfully managed campaigns in the past, especially in channels like paid social and email. This shows you're not just familiar with the industry but also passionate about it!
✨Showcase Your Relationship-Building Skills
As an Account Manager, building strong relationships is key. Prepare examples of how you've fostered client relationships and navigated challenges. Highlight your communication style and how you ensure clients feel valued and understood.
✨Be Data-Driven
Since the role involves translating campaign performance into insights, come prepared with examples of how you've used data to inform decisions. Discuss specific metrics you've tracked and how they influenced your strategies. This will demonstrate your analytical skills and strategic thinking.
✨Embrace the Agency Culture
Research the agency's values and culture, especially their commitment to sustainability and ethical practices. Be ready to share why these values resonate with you and how you can contribute to their mission. This will show that you're not just looking for a job, but a place where you can truly belong.
