At a Glance
- Tasks: Lead exciting customer marketing campaigns and ensure seamless delivery across email and lifecycle journeys.
- Company: Join a prestigious global luxury brand with a focus on innovation and excellence.
- Benefits: Competitive daily rate, hands-on experience, and the chance to work with iconic brands.
- Other info: Fast-paced environment with opportunities for growth and development.
- Why this job: Be at the forefront of marketing execution in the fashion and beauty industry.
- Qualifications: Experience in CRM, email marketing, and project management is essential.
The predicted salary is between 78000 - 78000 € per year.
We are partnering with a leading global premium luxury brand to find a Customer Operations Project Manager to drive CRM and customer marketing delivery across email, lifecycle campaigns and one-to-many communications.
This role sits at the heart of marketing execution, ensuring campaigns are delivered seamlessly, on time and to a high standard for iconic fashion, beauty, and lifestyle brands.
The Opportunity
- Own delivery of customer marketing campaigns across email and lifecycle journeys
- Drive operational excellence across campaign workflows and production
- Act as the link between marketing, creative and technical teams
- Oversee external production partners and scale delivery capacity
- Improve processes, systems and ways of working
Key Responsibilities
- Manage campaign timelines, dependencies and delivery
- Coordinate internal and external stakeholders
- Ensure clarity across briefs, assets and production delivery
- Identify risks early and keep projects on track
- Support CRM and Martech project alignment
Requirements
- Experience in CRM, email marketing or digital campaign project management
- Strong workflow, delivery and content pipeline experience
- Ability to manage multiple projects in a fast-paced environment
- Excellent communication and stakeholder management
- Highly organised with a proactive mindset
Details
- London based, fully site-based
- ASAP start to end July
- £300p/day Umbrella
Customer Relationship Management Manager in London employer: Creative Recruitment Limited - Creative, Digital, Marketing, Creative & Client Services Talent
As a Customer Relationship Management Manager at our prestigious global luxury brand, you will thrive in a dynamic and collaborative work environment that values creativity and operational excellence. Our London-based team is dedicated to delivering high-quality marketing campaigns, offering you ample opportunities for professional growth and development while working alongside industry leaders. Enjoy the unique advantage of being part of a brand that not only prioritises employee well-being but also fosters a culture of innovation and teamwork.
Contact Detail:
Creative Recruitment Limited - Creative, Digital, Marketing, Creative & Client Services Talent Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Relationship Management Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at companies you're interested in. A friendly chat can open doors and give you insider info on job openings.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their CRM strategies and be ready to discuss how your experience aligns with their needs. Show them you’re not just another candidate!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can keep you top of mind. Mention something specific from your conversation to show you were engaged and are genuinely interested in the role.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Customer Relationship Management Manager in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Customer Operations Project Manager. Highlight your experience in CRM and email marketing, and don’t forget to showcase any relevant project management skills that align with what we’re looking for.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for this role. Mention specific campaigns you've managed and how you’ve driven operational excellence in past projects.
Showcase Your Communication Skills:Since this role involves coordinating between various teams, make sure to highlight your communication prowess. Give examples of how you’ve successfully managed stakeholders and kept everyone on the same page in previous roles.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves!
How to prepare for a job interview at Creative Recruitment Limited - Creative, Digital, Marketing, Creative & Client Services Talent
✨Know Your CRM Inside Out
Make sure you brush up on your knowledge of CRM systems and email marketing strategies. Be ready to discuss specific tools you've used and how they contributed to successful campaigns. This will show that you’re not just familiar with the concepts but have practical experience.
✨Showcase Your Project Management Skills
Prepare examples of how you've managed multiple projects simultaneously, especially in fast-paced environments. Highlight your ability to coordinate between different teams and stakeholders, as this role requires seamless collaboration across various departments.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific challenges, like tight deadlines or unexpected changes in project scope. Think through potential scenarios beforehand and prepare structured responses that demonstrate your problem-solving skills and proactive mindset.
✨Communicate Clearly and Confidently
Since excellent communication is key for this role, practice articulating your thoughts clearly. Use the STAR method (Situation, Task, Action, Result) to structure your answers, ensuring you convey your experiences effectively and keep the interview engaging.
