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- Tasks: Lead high-end residential AV projects, ensuring quality and client satisfaction.
- Company: Join a small, specialist residential systems integrator focused on growth and innovation.
- Benefits: Opportunity for leadership, mentorship, and professional growth in a dynamic environment.
- Why this job: Inspire teams, drive operational excellence, and build strong client relationships in a rewarding role.
- Qualifications: 8-10 years in high-end Residential AV, with 5+ years in senior leadership required.
- Other info: This role is office-based and on-site in London; no hybrid or WFH options.
The predicted salary is between 43200 - 72000 £ per year.
As the AV Operations Director, you will be tasked with overseeing the planning, execution, and delivery of high-end residential AV projects, maintaining exceptional quality and end client satisfaction. This leadership position will see you focusing on strategy, operational efficiency, and enabling the technical AV teams to excel in their specialist areas of project integration. The position demands a dynamic leader to inspire teams, foster innovation, and align operations with the strategic goals of the company. The company is a small specialist residential systems integrator looking for someone to grow with the company.
Overview:
- Strategic Leadership: Develop and implement operational strategies to support growth and maintain the company’s reputation.
- Team Management: Lead, mentor, and support engineering and project teams, fostering accountability and high performance.
- Project Oversight: Ensure timely, budget-conscious delivery of high-value AV projects, upholding top standards.
- Operational Excellence: Drive continuous improvement and adherence to best AV practices.
- Client Engagement: Build strong client relationships, acting as a senior contact to ensure satisfaction and resolve escalations.
- Quality Assurance: Enforce high standards of AV workmanship, ensuring teams deliver superior results.
- Resource Management: Optimize resource allocation, scheduling, and budgeting.
- Compliance and Safety: Ensure operations comply with regulations and safety standards.
Required Skills and Experience:
- 8-10 years of experience in high-end Residential AV systems, with 5+ years in senior leadership.
- Strong knowledge of Crestron, Savant, Control4, Lutron, KNX, and similar systems.
- Exceptional team leadership skills with a history of building and inspiring high-performing teams.
- Excellent client-facing skills with the ability to establish long-term relationships.
- Comprehensive understanding of project workflows, deliverables, and technical specifications.
- A high level of attention to detail and the ability to instill the same in your teams.
This position will be a mix of office-based and on client sites in London and the surrounding home counties, so please be aware this is not hybrid or WFH. If you bring a wealth of residential experience and now seek a new position for 2025, please send your full technical CV as soon as possible that clearly outlines your skills and experiences.
YOU MUST BE LIVING IN THE UK AND ALLOWED TO WORK HERE LEGALLY AND SHOW A CLEARLY DEFINED SKILL SET WITHIN THE CV.
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AV Operations Director (RESIDENTIAL) employer: Creative Personnel
Contact Detail:
Creative Personnel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land AV Operations Director (RESIDENTIAL)
✨Tip Number 1
Make sure to showcase your leadership experience in high-end residential AV systems. Highlight specific projects where you led teams to success, as this will resonate with our need for a dynamic leader.
✨Tip Number 2
Familiarize yourself with the latest trends and technologies in AV systems, especially Crestron, Savant, Control4, Lutron, and KNX. Being knowledgeable about these platforms will demonstrate your expertise and commitment to operational excellence.
✨Tip Number 3
Prepare to discuss your approach to client engagement and relationship building. We value strong client-facing skills, so think of examples where you've successfully resolved escalations or enhanced client satisfaction.
✨Tip Number 4
Since this role involves both office and on-site work, be ready to explain how you manage your time and resources effectively. Share any strategies you've used to ensure timely and budget-conscious project delivery.
We think you need these skills to ace AV Operations Director (RESIDENTIAL)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your 8-10 years of experience in high-end residential AV systems. Emphasize your leadership roles and specific projects where you demonstrated operational efficiency and client satisfaction.
Showcase Relevant Skills: Clearly outline your knowledge of key technologies such as Crestron, Savant, Control4, Lutron, and KNX. Provide examples of how you've successfully implemented these systems in past projects.
Demonstrate Leadership Experience: Include specific instances where you led and mentored teams. Highlight your ability to inspire high performance and foster accountability within your teams.
Client Engagement Examples: Provide examples of how you've built strong client relationships and resolved escalations. This will showcase your exceptional client-facing skills and commitment to client satisfaction.
How to prepare for a job interview at Creative Personnel
✨Showcase Your Leadership Experience
As a candidate for the AV Operations Director role, it's crucial to highlight your leadership experience. Prepare specific examples of how you've successfully led teams in high-end residential AV projects, focusing on your ability to inspire and mentor others.
✨Demonstrate Technical Knowledge
Make sure to discuss your expertise with key systems like Crestron, Savant, Control4, Lutron, and KNX. Be ready to explain how your technical knowledge has contributed to successful project outcomes and operational efficiency in previous roles.
✨Emphasize Client Engagement Skills
Since client satisfaction is a top priority, prepare to share examples of how you've built strong relationships with clients. Discuss any challenges you've faced and how you resolved them to maintain client trust and satisfaction.
✨Focus on Operational Excellence
Be prepared to talk about your approach to ensuring operational excellence. Share your strategies for continuous improvement, resource management, and adherence to best practices in AV project delivery.
