At a Glance
- Tasks: Provide 1st line IT support and troubleshoot technical issues for clients.
- Company: Creative Networks UK, a growing managed service provider with a focus on customer support.
- Benefits: Gain hands-on experience, potential for full-time role, and professional development.
- Other info: On-site role with a dynamic team and opportunities for growth.
- Why this job: Kickstart your IT career while helping people and solving problems every day.
- Qualifications: Minimum of 5 GCSEs including Maths and English at grade 4/C or above.
The predicted salary is between 18000 - 25000 £ per year.
Introduction
Creative Networks UK is a growing managed service provider dedicated to delivering reliable IT solutions and outstanding customer support.
We’re looking for an IT Support Apprentice who is passionate about technology, eager to learn, and ready to kickstart a rewarding career in IT.
About the Employer
Creative Networks UK is a growing managed service provider dedicated to delivering reliable IT solutions and outstanding customer support.
- What You’ll Do
- Provide 1st Line IT Support to our clients
- Monitor and maintain network and server infrastructure
- Handle calls, service tickets, and email requests through the Service Desk
- Deliver both remote and on-site technical support
- Respond quickly to system failures and technical issues
- Create and maintain process documentation
- Troubleshoot faults and ensure timely resolution
- Build and maintain strong client relationships
- Work Arrangement
This role is on-site (not remote). Job Types: Full-time, Permanent, Apprenticeship.
- This is the right fit for you
- Highly disciplined, self-motivated, and driven to succeed
- Enjoy problem-solving, learning new systems, and helping people
- Communicate clearly, adapt easily to new tools, and thrive in fast-paced environments
- Take feedback positively and use it to grow your skills
- Training Outcome
Potential for a full time position on completion of apprenticeship.
Skills Required
- Communication skills
- Organisation skills
- Written communication skills
- Confident
- Able to manage multiple tasks
Qualifications
- Essential – GCSE – Minimum of 5 GCSE’s including Maths and English (4/C or above)
- Course Information
- Course: Information communications technician (level3)
- Level: 3
- Route: Digital
- Apprenticeship Level: Advanced
- Working Arrangements: Working Week – Days and shifts to be confirmed
- Expected Duration: 1 Year 3 Months
- Training Provider: ESTIOTRAININGLIMITED
- #J-18808-Ljbffr
IT Support Apprentice (Driver) (Creative Networks) in Rochdale employer: CREATIVE NETWORKS LTD
Creative Networks UK is an excellent employer for aspiring IT professionals, offering a supportive work culture that prioritises learning and development. As an IT Support Apprentice, you'll benefit from hands-on experience in a dynamic environment, with opportunities for career progression upon completion of your apprenticeship. Located on-site, you'll be part of a close-knit team dedicated to delivering exceptional customer service and innovative IT solutions.
