At a Glance
- Tasks: Lead a team, manage store operations, and deliver exceptional customer service.
- Company: Join Creative Lifestyle CIC at The Entertainer in Solihull.
- Benefits: Flexible pay access, birthday leave, generous discounts, and profit sharing.
- Other info: Enjoy a dynamic work environment with opportunities for growth.
- Why this job: Be a role model and inspire your team while gaining valuable retail experience.
- Qualifications: Retail experience, tech-savvy, and a passion for customer service.
Supervisor (20 hours)
Join to apply for the Supervisor role at Creative Lifestyle CIC. This 20‑hour contract is based at The Entertainer, Solihull Jubilee Walk. As a Supervisor you will be a role model for Sales Assistants, support the management team with key holder responsibilities, and run the store independently on days off, holidays and Tesco store visits.
Responsibilities
- Open and close the store, run the store successfully in the absence of the Store management across all days, including Sundays on a rota basis.
- Organise and supervise daily tasks.
- Demonstrate an exceptional customer service experience and inspire your team to do the same.
- Maintain stock areas, control faulty goods and handle deliveries.
- Work in your designated Tesco space as and when required.
Qualifications
- Flexible approach to working hours and a commitment to help us resource the store effectively.
- Enthusiastic about a retail career, having had valuable supervisory experience or gained extra responsibilities in a Sales Assistant role within a fast‑paced retail environment.
- Tech‑savvy, confident in using computers and tablets to complete tasks and increase productivity.
- Ability to identify sales opportunities and implement new ideas, showcasing your creative and commercial flair.
Benefits
- Flexible access to your pay via MyView PayNow.
- Birthday Leave plus 30 days holiday.
- Generous Entertainer store toy discount.
- High Street and leisure discounts.
- Salary Sacrifice Cycle Purchase scheme.
- Retail Trust benefits including Virtual GP.
- Enhanced maternity and paternity pay.
- Life Cover.
- Annual Profit Share.
We reserve the right to close this vacancy before the published closing date, should we receive sufficient applications for the role.
Supervisor 20 hours employer: Creative Lifestyle CIC
Creative Lifestyle CIC is an exceptional employer that prioritises employee well-being and growth, offering a supportive work culture where supervisors can thrive. Located in the vibrant Solihull Jubilee Walk, this role provides flexible working hours, generous holiday benefits, and unique perks such as a birthday leave and substantial discounts, making it an ideal place for those passionate about retail and customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor 20 hours
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Creative Lifestyle CIC, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Creative Lifestyle CIC!
We think you need these skills to ace Supervisor 20 hours
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Creative Lifestyle CIC, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Creative Lifestyle CIC and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Creative Lifestyle CIC that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Creative Lifestyle CIC
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
