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- Tasks: Lead a dynamic team, drive sales, and create an exceptional shopping experience.
- Company: Join The Entertainer, the UK's fastest-growing toy retailer with over 165 locations.
- Benefits: Enjoy flexible pay, generous holiday, toy discounts, and a supportive culture.
- Why this job: Be part of a fun, family-run business that values people and community.
- Qualifications: Looking for a tech-savvy leader with retail experience and strong people skills.
- Other info: Opportunity to dual manage a Tesco concession and grow your retail career.
The predicted salary is between 24900 - 34900 £ per year.
Location: Haywards Heath, West Sussex, United Kingdom
Join the UK’s Fastest-Growing Toy Retailer! Are you ready to embark on an exciting journey with the UK’s fastest-growing toy retailer? We are currently seeking a Store Manager to join our dynamic team in Haywards Heath, West Sussex, United Kingdom on a full-time, permanent basis. As our Store Manager, you will receive a competitive salary of £31,200 per annum, along with a fantastic range of benefits, including the unique opportunity to dual manage the local Tesco concession.
Toy retailing is demanding, hands-on, and fast-paced, but it is also fun—every day brings new challenges. To excel as our Store Manager, you must be a competitive commercial manager with a natural retail ‘trader’ instinct, thriving in a volume-driven, highly seasonal trading environment.
At The Entertainer, we pride ourselves on being a family-run business and the UK’s largest independent toy retailer, with over 165 locations nationwide. With our recent acquisition of the Early Learning Centre, we are expanding our reach even further. As a forward-thinking toy retailer, we’re growing our online and high street presence. Our concession spaces in Tesco, M&S, and Matalan allow us to showcase our toys while providing customers with exceptional service, expert knowledge, and a delightful shopping experience.
Why Join Us as Our Store Manager?
We genuinely care about our people, our customers, and the communities we serve. As our Store Manager, you'll enjoy a friendly, supportive culture where training and development take centre stage, helping you to ‘aim higher’ in your retail career. In return for your hard work and commitment as our Store Manager, you’ll enjoy fantastic benefits such as:
- Flexible access to your pay via MyView PayNow
- Retail Trust benefits, including Virtual GP access
- Birthday leave and 30 days of holiday
- An annual bonus scheme
- Pension salary sacrifice
- Generous toy discounts
- Enhanced maternity and paternity pay
- High street and leisure discounts
- A cycle-to-work scheme
- Life cover
Key Responsibilities of Our Store Manager:
As our Store Manager, your duties will include:
- Taking accountability for the sales and trading performance of your locations, using our trade reporting tools to optimise trading space.
- Acting as a brand ambassador for our Tesco partners, building strong relationships with Tesco management and inspiring your team to deliver The Entertainer experience.
- Developing your team to provide exceptional customer service supported by excellent product knowledge.
- Implementing and executing promotional changes and maintaining high merchandising standards on the shop floor.
- Coaching your team to achieve fantastic sales results.
- Building external relationships to promote your store and drive sales growth.
What We’re Looking For in Our Store Manager:
We are looking for a positive, people-focused individual who is excited about our brand and product ranges. You should be:
- Tech-savvy and confident with new technology.
- Resilient and adaptable, capable of planning and delivering operational activities under pressure.
- A strong leader with excellent people skills to inspire and motivate your team to make us the best-loved toyshop.
- Ideally, you will currently be working as an experienced Assistant or Deputy Manager looking to take the next step in your career.
If you’re a competitive and commercial retailer ready to make an impact, we encourage you to apply today with your up-to-date CV to become our new Store Manager! Join us and help shape the future of play!
Store Manager employer: Creative Lifestyle CIC
Contact Detail:
Creative Lifestyle CIC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Familiarise yourself with the toy retail industry and our brand. Understanding our product ranges and what makes us unique will help you stand out during interviews. Show your passion for toys and how you can contribute to making us the best-loved toyshop.
✨Tip Number 2
Highlight your leadership skills by preparing examples of how you've successfully managed teams in the past. Be ready to discuss specific situations where you motivated your team or improved sales performance, as this aligns perfectly with our expectations for a Store Manager.
✨Tip Number 3
Research our partnerships with Tesco and other retailers. Being knowledgeable about these relationships will demonstrate your commitment to the role and your ability to act as a brand ambassador, which is crucial for success in this position.
✨Tip Number 4
Prepare to discuss your approach to customer service and team development. We value exceptional customer experiences, so think about how you would train your team to provide outstanding service and maintain high merchandising standards on the shop floor.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management, particularly in fast-paced environments. Emphasise your leadership skills and any achievements that demonstrate your ability to drive sales and manage a team effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the toy retail industry and your understanding of The Entertainer's brand values. Mention specific examples of how you have successfully managed teams or improved sales in previous roles.
Highlight Relevant Skills: In your application, focus on key skills mentioned in the job description, such as being tech-savvy, resilient, and having excellent people skills. Provide examples of how you've demonstrated these skills in past positions.
Show Enthusiasm for the Role: Convey your excitement about the opportunity to work with The Entertainer and your commitment to providing exceptional customer service. This can help you stand out as a candidate who aligns with the company's mission and culture.
How to prepare for a job interview at Creative Lifestyle CIC
✨Show Your Passion for Toys
Make sure to express your enthusiasm for the toy industry during the interview. Share any personal experiences or stories that highlight your love for toys and how it aligns with the company's mission to be the best-loved toyshop.
✨Demonstrate Leadership Skills
As a Store Manager, you'll need to inspire and motivate your team. Prepare examples of how you've successfully led a team in the past, focusing on your ability to coach and develop others to achieve great results.
✨Understand the Brand and Its Values
Research The Entertainer and its values before the interview. Be ready to discuss how you can embody these values as a Store Manager and contribute to the friendly, supportive culture they promote.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle pressure. Think of scenarios where you've had to make quick decisions or adapt to changing circumstances, especially in a retail environment.
