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- Tasks: Help manage a vibrant cafe and deliver excellent customer service.
- Company: Join an award-winning, family-run group with a positive work culture.
- Benefits: Enjoy competitive pay, staff discounts, free parking, and complimentary meals.
- Why this job: Be part of a fun team and create memorable experiences for customers.
- Qualifications: Looking for bubbly individuals with great people skills and a passion for service.
- Other info: Sociable hours and a supportive environment with opportunities for growth.
Main duties include helping to oversee the smooth running of the cafe including staff, ensuring a high standard of customer service is maintained and serving customers with our delicious homemade food.Please see employer website for full job details & person specification.
Responsibilities
- To assist the Café Manager on overseeing and help managing all aspects of the café.
- Oversee other aspects such as food quality, staff management and café appearance and presentation.
- Ensure customers are being attended to quickly and efficiently, offering excellent customer service at all times.
- Maintains high standards across all aspects of cafe operations, including food quality, hygiene/cleanliness, health & safety through a meticulous approach to tasks.
Skills and Qualifications
- Possesses a minimum of 12 months experience of working as an Assistant Café Manager, Supervisor or similar, within a comparable environment.
- Proven ability of delivering exceptional service, ensuring customer satisfaction and building customer loyalty.
- Demonstrate proficient use of IT in particular Microsoft packages, epos till systems.
- Capable of performing required tasks such as bending, stooping, lifting heavy objects, and standing for extended periods.
- Proficient in both verbal and written communication, facilitating clear and effective interaction with staff and management.
- Capable of helping to leading and motivating a team effectively, by setting clear expectations
- Possesses 12 months experience working as a shift supervisor or team leader within the hospitality industry.
- Directly managed teams of 10 or more staff members.
- Completed relevant training or acquired qualifications applicable to the job requirements.
Further Information
Our Cafes bring the benefit of avoiding those late night hours with no late-night work.Is available to work 35 hours per week on a rota basis and including weekends.
Area: Derry or Londonderry
Closing date: 06 Nov 2025
Area: All of Northern Ireland
Closing date: 07 Nov 2025
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Assistant Cafe Manager employer: Creative Gardens (NI) Limited
Contact Detail:
Creative Gardens (NI) Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Cafe Manager
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Creative Gardens. Understand their values and what makes them tick. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your people skills! Since the role is all about customer service, think of examples from your past experiences where you've excelled in this area. Be ready to share these stories during your interview to demonstrate your bubbly personality and enthusiasm.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. A neat appearance shows that you take the opportunity seriously and are ready to represent the cafe well.
✨Tip Number 4
Apply through our website! Make sure you fill out the online application form as instructed. This is crucial because they won’t accept CVs or job centre applications. If you hit any snags, don’t hesitate to reach out for help – they’re there to assist you!
We think you need these skills to ace Assistant Cafe Manager
Some tips for your application 🫡
Be Yourself: When filling out the application, let your personality shine through! We want to see the bubbly and enthusiastic side of you that matches our cafe vibe.
Show Off Your Skills: Highlight your customer service and people skills in your application. Share specific examples of how you've made a positive impact in previous roles – we love hearing about your experiences!
Follow the Instructions: Make sure to complete the online company application form as specified. We can’t accept CVs or job centre forms, so stick to the guidelines to ensure your application is considered.
Apply Early: Don’t wait until the last minute! The closing date is Friday 26 September at 12pm, so get your application in early through our website to avoid any last-minute hiccups.
How to prepare for a job interview at Creative Gardens (NI) Limited
✨Know the Cafe Inside Out
Before your interview, make sure you know Creative Gardens and its cafes well. Familiarise yourself with their menu, values, and customer service approach. This will show your genuine interest in the role and help you answer questions more confidently.
✨Show Off Your People Skills
As an Assistant Cafe Manager, you'll be managing staff and interacting with customers daily. Prepare examples of how you've successfully handled customer complaints or motivated a team in the past. This will demonstrate your excellent people skills and ability to maintain a positive environment.
✨Dress for Success
Even though it's a cafe, first impressions matter! Dress smartly and comfortably for your interview. A neat appearance shows that you take the opportunity seriously and are ready to represent the cafe's high standards.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical day looks like. This not only shows your enthusiasm but also helps you gauge if the cafe is the right fit for you.
