Student Support Officer

Student Support Officer

Full-Time 24000 - 27000 £ / year (est.) No working from home possible
Creative Education Trust

At a Glance

  • Tasks: Support students' wellbeing and help them thrive in a nurturing environment.
  • Company: The Hart School, part of Creative Education Trust, dedicated to empowering students.
  • Benefits: Competitive salary, term-time work, and a supportive team atmosphere.
  • Other info: Join a vibrant community focused on personal and academic growth.
  • Why this job: Make a real impact on students' lives and help them reach their full potential.
  • Qualifications: Experience with children and strong relationship-building skills required.

The predicted salary is between 24000 - 27000 £ per year.

Are you looking for a role with impact? Are you resilient, driven and ambitious? The Hart School is looking for a new Student Support Officer to be an advocate and support our students, giving them an opportunity to thrive.

Location: The Hart School, Rugeley, Staffordshire

Salary: Grade 6, SCP 9-15 (£24,000 to £27,000 per annum actual salary)

Start Date: As soon as possible

Contract Type: Permanent, Term-time plus 2 weeks

Working Pattern: Full-time, 37 hours per week, Monday to Friday

Application Closing Date: Sunday 1 February

About You: The Hart School is seeking a compassionate and resilient Student Support Officer to join our dedicated Pastoral Team, acting as a trusted advocate for our students and helping them realise their full potential. In this vital role, you will play a key part in promoting positive behaviour and emotional wellbeing, offering consistent support and guidance. Working closely with the wider pastoral team, you will be an approachable presence throughout the school day, ready to listen, respond to challenges, and contribute to a safe, inclusive, and respectful learning environment.

Our Ideal candidate will:

  • Have experience of working with children demonstrating challenging behaviour.
  • Demonstrate the ability to build strong and effective relationships with students, staff and parents.
  • Be empathetic, proactive and have high expectations for every student.

About the Pastoral Team: The Pastoral Team at The Hart School plays a vital role in supporting the personal, social, and emotional development of our students, ensuring that every young person feels safe, valued, and empowered to succeed. Committed to creating a nurturing and inclusive environment, the team works closely with students, families, and staff to provide tailored support, guidance, and early intervention when challenges arise. Whether addressing behaviour, attendance, wellbeing, or safeguarding concerns, the team is approachable, proactive, and deeply invested in helping students overcome barriers to learning and thrive both in and out of the classroom.

About The Hart School: At The Hart School, our guiding belief is simple yet powerful: “We Can, We Will, We Do.” This vision is brought to life through our core values - happiness, ambition, resilience, and tolerance - which shape every aspect of school life. We are proud to nurture confident, well-rounded individuals who are not only academically successful but also ready to make a positive impact in the wider world. We are passionate about delivering an inclusive and high-quality education for every student, regardless of background or ability. Our broad and balanced curriculum - both academic and enrichment-based - is designed to unlock potential, inspire curiosity, and prepare students for their next steps in life as capable, valued members of society. Beyond the classroom, we offer a vibrant programme of extracurricular activities that enrich student life and support personal development. From sports teams and performing arts to STEM clubs, leadership opportunities, and community projects, students are encouraged to explore their interests, build new skills, and form lasting friendships. These experiences play a vital role in helping our young people grow into confident, capable individuals.

About Creative Education Trust: Creative Education Trust is a growing network of 17 schools, educating over 13,000 children and young people across England. Since our inception, we’ve worked in partnership with communities to deliver an education that inspires ambition, promotes equity, and unlocks opportunity for every learner. We believe every child has talent, every community has strength, and every school can be a place where excellence thrives. Our curriculum is rich, broad, and inclusive - designed to build knowledge, nurture creativity, and prepare students for the future. We are united by a shared purpose: to transform lives through education. Our schools are places where students feel safe, supported, and empowered to lead their own lives with confidence. Through collaboration, high expectations, and purposeful leadership, we ensure that success is both expected and achieved - together.

Essential Information: Creative Education Trust (CET) is committed to Safeguarding and promoting the welfare of our children and young people by keeping them safe, we expect all our colleagues to share in this responsibility. All shortlisted candidates are subject to online checks prior to interview. The CET Recruitment Policy follows the guidance set out by Keeping Children Safe in Education, where all offers of employment are subject to an Enhanced DBS Check, separate Barred List Check, References and where appropriate a Prohibition from teaching search. This post is exempt from the Rehabilitation of Offenders Act (ROA). CET is committed to developing, maintaining, and supporting an inclusive culture and environment for the benefit of its employees and the communities it serves.

Student Support Officer employer: Creative Education Trust

The Hart School is an exceptional employer, dedicated to fostering a supportive and inclusive environment for both students and staff. With a strong emphasis on personal and professional growth, employees are encouraged to develop their skills while making a meaningful impact in the lives of young people. Located in Rugeley, Staffordshire, the school offers a vibrant work culture that values resilience, ambition, and collaboration, ensuring that every team member feels valued and empowered to contribute to the school's mission of transforming lives through education.

Creative Education Trust

Contact Details:

Creative Education Trust Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Student Support Officer

Tip Number 1

Network like a pro! Reach out to your connections, whether it's friends, family, or former colleagues. Let them know you're on the hunt for a Student Support Officer role at The Hart School. You never know who might have a lead or can put in a good word for you!

Tip Number 2

Prepare for the interview by researching The Hart School and its values. Familiarise yourself with their approach to student support and think about how your experience aligns with their mission. This will show them you're genuinely interested and ready to make an impact!

Tip Number 3

Practice your responses to common interview questions. Think about scenarios where you've demonstrated resilience and empathy in challenging situations. We want to hear your stories that showcase your ability to support students effectively!

Tip Number 4

Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, it shows you're serious about joining The Hart School and being part of their amazing pastoral team.

We think you need these skills to ace Student Support Officer

Empathy
Resilience
Relationship Building
Proactivity
Behaviour Management
Emotional Wellbeing Support
Communication Skills

Some tips for your application 🫡

Show Your Passion:When writing your application, let your passion for supporting students shine through. We want to see how driven and resilient you are, so share any relevant experiences that highlight your commitment to helping young people thrive.

Tailor Your Application:Make sure to tailor your application to the role of Student Support Officer. Use keywords from the job description and demonstrate how your skills and experiences align with what we're looking for. This shows us you’ve done your homework!

Be Authentic:We love authenticity! Don’t be afraid to let your personality come through in your writing. Share your unique perspective on student support and how you can contribute to creating a safe and inclusive environment at The Hart School.

Apply Through Our Website:Remember to apply through our website for the best chance of success! It’s the easiest way for us to keep track of your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!

How to prepare for a job interview at Creative Education Trust

Know Your Impact

Before the interview, think about how you can make a difference as a Student Support Officer. Reflect on your past experiences where you've supported students or dealt with challenging behaviour. Be ready to share specific examples that highlight your resilience and ability to advocate for students.

Build Rapport

During the interview, focus on building a connection with the interviewers. Show your empathetic side by actively listening and responding thoughtfully to their questions. Remember, they want to see how well you can relate to students, staff, and parents, so demonstrate your interpersonal skills.

Showcase Your Team Spirit

The Hart School values collaboration within its Pastoral Team. Be prepared to discuss how you work well in a team setting. Share examples of how you've contributed to a supportive environment in previous roles, emphasising your proactive approach to helping others.

Align with Their Values

Familiarise yourself with The Hart School's core values: happiness, ambition, resilience, and tolerance. During the interview, weave these values into your responses. Show how your personal beliefs align with theirs and how you can contribute to creating an inclusive and positive atmosphere for students.