Regional IT Manager

Ready to elevate IT support in our schools? Join us as a Regional IT Manager and lead our team to ensure seamless operations. Drive key Ed-Tech initiatives while maintaining high standards and processes.

Location: This role covers Milton Keynes and Northampton, so applicants should be based within a reasonable commute of one of these locations - Working from home will be available one day a week.

Salary: £39,000 - £45,000 per annum

Start Date: ASAP

Contract Type: Permanent

Working Pattern: Full time

Application Closing Date: Wednesday 11th February

Interview Date: Thursday 19th February at The Milton Keynes Academy

About You: As a Regional IT Manager at Creative Education Trust, you will be a trusted technical leader who brings clarity, confidence, and direction to our academies. You combine hands-on technical expertise with the ability to build strong relationships, guide local IT teams, and champion high-quality, customer-focused service. You thrive in a role where no two days are the same - balancing operational oversight, project delivery, and strategic improvement across multiple sites.

You will excel in this role if you:

• Communicate with ease and professionalism, adapting your style for senior leaders, teaching staff, technical colleagues, and external partners.
• Approach challenges with curiosity and resilience, using strong analytical skills to diagnose issues, identify patterns, and implement effective solutions.
• Bring a proactive, organised, and self-motivated approach, with the ability to prioritise confidently and work both independently and collaboratively.
• Take pride in delivering a reliable, secure, and user-centred IT service that supports outstanding teaching and learning.

Our ideal candidate will have:

• GCSE (or equivalent) in Maths and English.
• Service Management experience (such as ITIL) or equivalent practical expertise gained in a similar environment.
• A strong background in network/IT support roles, including experience leading or managing an IT service desk.
• Proven experience managing IT budgets, projects, contractors, and multi-site workloads.
• Solid technical knowledge, including: Microsoft Server and desktop operating systems, Service desk systems and ticket management, TCP/IP, DNS, DHCP, VPNs, Active Directory and Group Policy.
• Excellent analytical and problem-solving skills, with the ability to balance day-to-day operational needs with longer-term improvements.

About the IT Department: The IT department is dedicated to providing excellent IT support and customer service to both our schools and Head Office staff. The Regional IT team will lead academy IT teams, ensure a customer-focused IT service, while interfacing with the central IT Team to resolve technical issues, support central IT projects, manage budgets, key systems, and foster strong relationships with key stakeholders. The IT department contributes to Trust-wide IT projects, such as network migration for academies joining the Trust’s central infrastructure, the ongoing expansion of the Trust’s Office platform, and other central systems.

About Creative Education Trust: Creative Education Trust is a growing network of 17 schools, educating over 13,000 children and young people across England. Since its inception, we’ve worked in partnership with communities to deliver an education that inspires ambition, promotes equity, and unlocks opportunity for every learner. We believe every child has talent, every community has strength, and every school can be a place where excellence thrives. Our curriculum is rich, broad, and inclusive - designed to build knowledge, nurture creativity, and prepare students for the future. We are united by a shared purpose: to transform lives through education. Our schools are places where students feel safe, supported, and empowered to lead their own lives with confidence. Through collaboration, high expectations, and purposeful leadership, we ensure that success is both expected and achieved - together.

Ready to Join Us? Submit your application directly through our website. We warmly welcome visits to our school, and if you would like to arrange a visit or confidential conversation with the Line Manager, our friendly HR/Recruitment team is here to help. Reach out to us, and we’ll be delighted to assist you. Want to stay connected? Join our Talent Pool via our website and be the first to hear about future opportunities.

Essential Information: Creative Education Trust (CET) is committed to Safeguarding and promoting the welfare of our children and young people by keeping them safe, we expect all our colleagues to share in this responsibility. All shortlisted candidates are subject to online checks prior to interview. The CET Recruitment Policy follows the guidance set out by Keeping Children Safe in Education, where all offers of employment are subject to an Enhanced DBS Check, separate Barred List Check, References and where appropriate a Prohibition from teaching search. This post is exempt from the Rehabilitation of Offenders Act (ROA). CET is committed to developing, maintaining, and supporting an inclusive culture and environment for the benefit of its employees and the communities it serves.