The role
The Southbank Centre is looking for a Marketing Manager to join its Marketing team on a full-time, fixed-term contract until 31 October 2027. You'll lead the development and delivery of data-informed, audience-focused, strategic marketing campaigns for the rolling Gigs programme, the Public Programme of ticketed and free events, Multitudes Festival and the cross-artform Family programme. The campaigns drive income by maximising ticket sales, build and retain new audiences, and communicate the Southbank Centre's vision and artistic programme.
What you'll do
- Develop integrated, data-informed marketing strategies that drive ticket sales, attract new audiences, support retention and deliver on agreed objectives
- Oversee end-to-end delivery of marketing campaigns across all media, keeping them aligned, co-ordinated and on time, with the necessary approvals and stakeholder input
- Work closely with, guide and support all Marketing Officers and Assistants across the Marketing team
- Use data, insight and digital analytics to monitor performance, evaluate outcomes and keep improving campaign effectiveness and audience impact
About you
- Demonstrable experience of developing and delivering successful marketing campaigns in the arts and entertainment sector
- Demonstrable knowledge of digital marketing tools and analytics platforms, including GA4 and CRM systems, particularly Tessitura, and able to turn insights into actionable marketing strategies
- Experience of working with media agencies and creative studios, including briefing, evaluation and performance management
- Demonstrable copywriting and editing skills, with a keen eye for detail, tone of voice, storytelling and brand consistency
- Proven experience of managing budgets and delivering cost-effective, ROI-driven campaigns
What's on offer
- Pension contribution of at least 5% from day one, rising to 9% depending on employee contribution
- 28 days' annual leave plus bank holidays
- Hybrid working
- Enhanced sick pay
- Enhanced family leave benefits
- Up to 30% off at on-site retail, food and drink vendors
- Staff ticket offers for Southbank Centre events
- Free entry to the Hayward Gallery
- Free or discounted entry at reciprocal organisations
- Free staff yoga
The process
- Applications close at 11.59pm on the closing date; the vacancy may close early if there is a high volume of applications
- Interviews are expected from 11 November 2026, with first- and second-stage interviews
- Reasonable adjustments can be requested
The details
- Salary: £45,800 a year, based on full-time equivalent (40 hours a week)
- Contract: full-time, fixed term until 31 October 2027
- Location: Southbank, London; hybrid
- The full job description is a PDF on the listing
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Marketing Manager at Southbank Centre employer: Creative Boom Ltd.
Creative Boom Ltd. is an exceptional employer that fosters a dynamic and innovative work culture, perfect for those looking to thrive in the creative industry. With a focus on employee development and flexible working arrangements, our Bankside studio in London offers unique opportunities for growth and collaboration within a talented team. Join us to lead impactful projects while enjoying a supportive environment that values creativity and strategic thinking.
