Recruitment & Retention Consultant (Scotland Based) in London

THE AGENCY

CAA Sports represents more than 3,000 of the world's best athletes in various sports, including baseball, football, hockey, basketball, and soccer. Beyond traditional athlete representation, CAA Sports provides unique opportunities for clients off the field, in areas such as entertainment, licensing, endorsements, speaking, philanthropy, publishing, and video games. CAA Sports also works in media rights, property sales and sponsorships, brand consulting, venue development, strategic advisory, and executive search.

OVERVIEW

CAA Base is the agency for professional footballers dedicated to the ongoing development and management of their careers. Established in 1997, CAA Base’s extensive network provides maximum opportunity for its clients’ movement and onward careers. Our team of forward-thinking Football Agents, Consultants, analysts, and in-house specialists work at the forefront of football business.

The Recruitment & Retention Consultant will support Football Agents and Consultants in the recruitment, development, and day-to-day management of our football clients. This role requires someone with prior experience within football, who is passionate about working in elite football, proactive, and hungry to succeed. The position involves regular attendance at live matches, client meetings, and club engagement, as well as helping to identify new player targets for recruitment.

Candidates must be comfortable working in a fast-paced, multi-disciplinary environment and demonstrate a strong understanding of the Scottish and wider UK football landscape. They should be organised, proactive, and able to build positive relationships with players, clubs, and colleagues. Flexibility and the ability to work under time constraints, often at unsociable hours, is essential.

Based in Scotland and working remotely, the Recruitment & Retention Consultant will work closely with the wider CAA Base Scotland team and will report into the Senior Football Agent within the Scotland office.

Responsibilities to include, but not limited to:

• Support Football Agents and Consultants in the recruitment of new players and the retention of existing clients.
• Take responsibility for assisting with the day-to-day management of assigned clients, supporting their development and engagement.
• Attend live matches, tournaments, client meetings, and club visits across Scotland to network, engage clubs, and identify new player targets.
• Build and maintain professional relationships with players, families, clubs, scouts, and football operations staff.
• Prepare and contribute to player profiles, reports, and operational documentation as required.
• Work collaboratively with Football Agents, Consultants, Analysis, Data, and Design departments on recruitment and client development projects.
• Maintain accurate records of client interactions and support internal operational processes.
• Contribute ideas and support new initiatives within the football department.
• Ensure all work is delivered to a high professional standard and in line with CAA Base brand guidelines.

QUALIFICATIONS/REQUIREMENTS

• Prior experience within football, ideally with exposure to elite or professional environments.
• Strong interpersonal and relationship-building skills, able to build trust and credibility with players, families, and industry contacts.
• Self-motivated, ambitious, and passionate about working in football at an elite level.
• Able to work effectively both independently and as part of a team.
• Organised, proactive, and willing to dedicate time to attending games, meetings, and club visits.
• Flexible approach to working hours, including evenings, weekends, and travel across Scotland.
• Professionalism, discretion, and integrity in handling confidential client information.
• Interest in player development, recruitment, and retention practices.
• Spoken and written English to a high standard; additional languages are a bonus.

Please ensure you provide complete and legible information in your application. An incomplete application may affect your consideration for employment.

Creative Artists Agency (“CAA”) is committed to promoting equal opportunities in employment and creating a workplace culture in which diversity and inclusion is valued and everyone is treated with dignity and respect.