Client Trust Supervisor, Publishing in London

Creative Artists Agency (CAA) is a leading entertainment and sports agency, with global expertise in various fields. Distinguished by its culture of collaboration and exceptional client service, CAA's diverse workforce identifies, innovates, and amplifies opportunities for the people and organizations that shape culture and inspire the world.

As the Client Trust Supervisor, you will report directly to the Financial Controller and play a key role in supporting the finance activities for the continually growing CAA business. The role has a wide range of responsibilities and will require someone who can work accurately and to tight deadlines. Teamwork will be essential, and an inclusive attitude is required.

• Maintaining the quality and integrity of the Client Trust processes, developing and streamlining policies and procedures to enhance the Trust Function.
• Establishing strong, collaborative relationships with key clients to deliver continuous improvements in our client payment and invoicing processes.
• Ensuring client set up procedures are adhered to, including independent bank account verification.
• Logging of contracts, and issuing and logging invoices for payment.
• Chasing payment from Publishers/Co-agents on a monthly/quarterly basis, and escalating where necessary.
• Identification and breakdown of bank receipts to the NY and London accounts, including recording to deal and invoice logs.
• Processing of fees to CAA US.
• Preparation of commission payments, including reconciling approved amounts to local logs.
• Preparation of various reports including outstanding contracts, and current/past dues.
• Assisting with miscellaneous client queries including projected income, payments, and tax.
• Co-managing the Client Trust Publishing Accounts team on a day-to-day basis, with the support of the Financial Controller.
• Preparing and submitting tax forms to the relevant publishers/co-agents.
• Setting SMART objectives and performing annual staff appraisals.
• Assisting the Financial Controller with any ad hoc projects.
• Completing various reporting and analysis of commission transactions and cash collections.
• Maintaining financial schedules and ledgers in compliance with company policies and procedures.
• Performing monthly, quarterly, and year-end close procedures.
• Reviewing and approving bank payments to clients including preparation of all supporting documentation.
• Assisting with the annual statutory audit.
• Assisting with preparation of the annual budget and annual reforecast.
• Identifying areas for continual process improvement.

• Must have previous experience working in the Publishing Industry in an Accounts position.
• Must have strong ability to multi-task and manage various tasks simultaneously.
• Must have a high level of attention to detail and great organisational skills.
• Excellent written and verbal communication skills are essential as the role involves dealing with both internal and external stakeholders.
• A team player with a conscientious and motivated attitude.
• Good Excel proficiency e.g. VLOOKUPs and Pivot tables.
• Experience in Microsoft Dynamics 365 and SAP is desirable.
• Key stakeholder management experience is required.
• Proven ability to manage a team and ledger.
• Ability to work to and thrive under tight deadlines.
• Ability to self-motivate and time manage.

Creative Artists Agency (CAA) is committed to promoting equal opportunities in employment and creating a workplace culture in which diversity and inclusion is valued and everyone is treated with dignity and respect.