At a Glance
- Tasks: Drive operational excellence and enhance business efficiency in a dynamic environment.
- Company: Join CAA Sports, a leading agency with a collaborative culture and global reach.
- Benefits: Competitive salary, diverse team, and opportunities for personal and professional growth.
- Other info: Enjoy a vibrant office culture with social events and team activities.
- Why this job: Be part of a team that shapes culture and inspires the world through sports and entertainment.
- Qualifications: Experience in business operations and strong project management skills are essential.
THE AGENCY
CAA Sports represents more than 3,000 of the world's best athletes in various sports, including baseball, football, hockey, basketball, and soccer. Beyond traditional athlete representation, CAA Sports provides unique opportunities for clients off the field, in areas such as entertainment, licensing, endorsements, speaking, philanthropy, publishing, and video games. CAA Sports also works in media rights, property sales and sponsorships, brand consulting, venue development, strategic advisory, and executive search.
OVERVIEW
In CAA Brand Consulting, we have 200+ specialists working with over 35 leading brands. Our vision is to be the strategic partner for brands in helping them solve their biggest challenges. Our services and connectivity in sport and entertainment allow us to identify, develop, activate, and measure partnership strategies that build brands and grow business.
THE ROLE
We are seeking a highly organised, proactive, and solutions-oriented Business Operations Manager to join our team in London and support our international Brand Consulting business. Reporting to the Head of International Operations, this role will play a critical part in driving operational excellence, enhancing business efficiency, and supporting the continued growth of CAA's international footprint.
As the Business Operations Manager, you will be expected to:
- Support the implementation and continuous improvement of operational processes across the International Business.
- Drive efficiencies, consistency, and best practices across teams and markets.
- Coordinate operational projects and maintain key process documentation and templates.
- Support account and new business resource planning, capacity tracking, and utilisation.
- Support financial reporting, revenue tracking, quoting, client budgeting, forecasting, and work with Finance and IT to provide accurate and timely business performance analysis.
- Facilitate collaboration, information sharing, cross-functional meetings, and internal communication across international offices.
- Support training and development initiatives, managing and tracking participation.
- Support operational planning and execution of new market expansion initiatives.
- Plan and coordinate office social events, team activities, and cultural initiatives.
QUALIFICATIONS / REQUIREMENTS
- Proven experience in a business operations, operations management, or similar role.
- Experience within an agency, consulting, or client-facing environment is desirable.
- Demonstrated success in developing, implementing, and managing processes across multiple teams, functions, and markets.
- Strong financial acumen, with experience supporting budgeting, forecasting, financial analysis, and performance tracking.
- Excellent organisational, project management, communication, stakeholder management, and administrative skills.
- Proactive and adaptable, with a continuous improvement mindset.
- Ability to work collaboratively across diverse teams and manage multiple priorities in a fast-paced environment.
Creative Artists Agency (“CAA”) is committed to promoting equal opportunities in employment and creating a workplace culture in which diversity and inclusion is valued and everyone is treated with dignity and respect.
Business Operations Manager - CAA Brand Consulting in London employer: Creative Artists Agency
CAA Sports, located in the vibrant city of London, is an exceptional employer that champions a culture of collaboration and innovation within the sports marketing industry. With a commitment to employee growth, CAA offers unique opportunities for professional development alongside a diverse team of passionate sports professionals. The dynamic work environment, coupled with the chance to engage with high-profile clients like Formula 1 and Chelsea FC, makes this role not just a job, but a meaningful career path in a leading global agency.
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We think this is how you could land Business Operations Manager - CAA Brand Consulting in London
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We think you need these skills to ace Business Operations Manager - CAA Brand Consulting in London
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