At a Glance
- Tasks: Support TikTok Shop operations and manage exciting brand activities.
- Company: Join Creative Alliance, a dynamic team in the social commerce space.
- Benefits: Remote work, hands-on experience, and opportunities for personal growth.
- Other info: Collaborate with creative minds and contribute to innovative projects.
- Why this job: Dive into the world of e-commerce and learn how brands thrive on TikTok.
- Qualifications: Passion for TikTok, strong organisation skills, and a willingness to learn.
The predicted salary is between 18000 - 25000 £ per year.
We're looking for a TikTok Shop Operations Apprentice to support the day-to-day delivery of TikTok Shop activity across a range of exciting brands. This role is designed for someone at the beginning of their career who wants to learn about social commerce, e-commerce operations and how brands drive sales through TikTok.
Location: Remote, UK (with occasional travel for team meetings, creator shoots and TikTok Shop LIVE sessions).
What You'll Be Doing
- The day-to-day management of TikTok Shop accounts.
- Create and update product listings across client storefronts.
- Set up bundles, promotions, discounts and voucher campaigns.
- Support storefront merchandising and product organisation.
- Carry out quality assurance checks to ensure shops are accurate and up to date.
- Assist with product uploads, imagery updates and inventory management.
- Support TikTok Shop onboarding and account setup where required.
- Support the administration of affiliate programmes.
- Assist with creator sample tracking and product fulfilment.
- Maintain affiliate databases and performance trackers.
- Help identify potential affiliate creators using predefined criteria.
- Support TikTok Shop LIVE preparation and coordination.
- Pull weekly and monthly TikTok Shop performance reports.
- Maintain internal trackers and dashboards.
- Monitor sales performance and promotional activity.
- Flag issues, discrepancies or opportunities to the wider team.
- Support account managers with reporting preparation.
- Work closely with Client Services, Creator Partnerships and Production teams.
- Contribute ideas during internal brainstorming sessions.
- Stay up to date with TikTok Shop features and platform updates.
- Take ownership of personal development and apprenticeship learning objectives.
- Support wider team projects when required.
What We're Looking For
- A genuine interest in TikTok, e-commerce and social commerce.
- Strong organisation skills and attention to detail.
- Diligent and able to follow process.
- Comfortable managing multiple tasks and priorities.
- Positive attitude and willingness to learn.
- Strong written and verbal communication skills.
- Ability to follow processes accurately.
- Confidence using spreadsheets and digital tools.
- A proactive mindset and willingness to ask questions.
Bonus Points
- Experience using TikTok Shop.
- Experience with Shopify, Amazon Seller Centre or other e-commerce/marketplace platforms.
- Experience using Excel or Google Sheets.
- Previous retail, customer service or administrative experience.
- A passion for creators, influencers and social media trends.
Entry Requirements
- Maths and English GCSE or equivalent at Grade C/4 and above.
Hours per week: 34.5
Working week: Monday to Friday – 9.00–17.00
TikTok Shop Advertising Operations Apprentice at Creative Alliance employer: Creative Alliance
Creative Alliance is an exceptional employer for those starting their careers in social commerce and e-commerce operations. With a supportive remote work culture that encourages learning and collaboration, employees benefit from hands-on experience with exciting brands and opportunities for personal development. The company fosters a positive environment where creativity thrives, making it an ideal place for aspiring professionals to grow and make meaningful contributions.
