At a Glance
- Tasks: Support TikTok Shop operations and manage exciting brand accounts.
- Company: Join Creative Alliance, a dynamic team in the heart of social commerce.
- Benefits: Remote work, hands-on experience, and opportunities for personal growth.
- Other info: Perfect for those starting their career with a love for social media trends.
- Why this job: Dive into the world of e-commerce and learn how brands thrive on TikTok.
- Qualifications: Passion for TikTok, strong organisation skills, and a willingness to learn.
The predicted salary is between 18000 - 25000 £ per year.
We're looking for a TikTok Shop Operations Apprentice to support the day-to-day delivery of TikTok Shop activity across a range of exciting brands. This role is designed for someone at the beginning of their career who wants to learn about social commerce, e-commerce operations and how brands drive sales through TikTok.
Location: Remote, UK (with occasional travel for team meetings, creator shoots and TikTok Shop LIVE sessions).
What You'll Be Doing
- The day-to-day management of TikTok Shop accounts.
- Create and update product listings across client storefronts.
- Set up bundles, promotions, discounts and voucher campaigns.
- Support storefront merchandising and product organisation.
- Carry out quality assurance checks to ensure shops are accurate and up to date.
- Assist with product uploads, imagery updates and inventory management.
- Support TikTok Shop onboarding and account setup where required.
- Support the administration of affiliate programmes.
- Assist with creator sample tracking and product fulfilment.
- Maintain affiliate databases and performance trackers.
- Help identify potential affiliate creators using predefined criteria.
- Support TikTok Shop LIVE preparation and coordination.
- Pull weekly and monthly TikTok Shop performance reports.
- Maintain internal trackers and dashboards.
- Monitor sales performance and promotional activity.
- Flag issues, discrepancies or opportunities to the wider team.
- Support account managers with reporting preparation.
- Work closely with Client Services, Creator Partnerships and Production teams.
- Contribute ideas during internal brainstorming sessions.
- Stay up to date with TikTok Shop features and platform updates.
- Take ownership of personal development and apprenticeship learning objectives.
- Support wider team projects when required.
What We're Looking For
- A genuine interest in TikTok, e-commerce and social commerce.
- Strong organisation skills and attention to detail.
- Diligent and able to follow process.
- Comfortable managing multiple tasks and priorities.
- Positive attitude and willingness to learn.
- Strong written and verbal communication skills.
- Ability to follow processes accurately.
- Confidence using spreadsheets and digital tools.
- A proactive mindset and willingness to ask questions.
Bonus Points
- Experience using TikTok Shop.
- Experience with Shopify, Amazon Seller Centre or other e-commerce/marketplace platforms.
- Experience using Excel or Google Sheets.
- Previous retail, customer service or administrative experience.
- A passion for creators, influencers and social media trends.
Entry Requirements
- Maths and English GCSE or equivalent at Grade C/4 and above.
Hours per week: 34.5
Working week: Monday to Friday – 9.00–17.00
Birmingham, West Midlands, United Kingdom, B3 2PB
TikTok Shop Advertising Operations Apprentice at Creative Alliance in Birmingham employer: Creative Alliance
Creative Alliance is an exceptional employer that fosters a vibrant and inclusive work culture, perfect for those starting their careers in social commerce. With a focus on personal development and hands-on learning, employees benefit from a supportive environment that encourages collaboration and creativity, all while enjoying the flexibility of remote work in the UK. The opportunity to engage with exciting brands and participate in team activities, such as creator shoots and TikTok Shop LIVE sessions, makes this role both meaningful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land TikTok Shop Advertising Operations Apprentice at Creative Alliance in Birmingham
✨Get Hands-On with E-commerce Tools
Dive into free tools and platforms like Shopify or WooCommerce. Play around with them and maybe even create your own simple online shop! This way, you'll not only learn the ins and outs of e-commerce but also have a cool project to show off during interviews.
✨Network with E-commerce Enthusiasts
Join local e-commerce meetups or workshops in your area. These events are great for making connections, learning from industry experts, and snatching up insider tips on upcoming apprenticeship opportunities. Don't shy away from asking questions—people love sharing their experiences!
✨Follow Relevant Influencers and Brands
Keep an eye on social media for e-commerce influencers or popular brands within your niche. Engaging with their content can help you understand industry trends and get noticed. Plus, you might find apprenticeship announcements or hidden opportunities in their posts!
✨Apply Directly Through Us!
When you find an apprenticeship you're keen on, make sure to apply through our website. We’ve got plenty of great opportunities listed, and applying through us can give you a better chance of landing interviews with companies like Creative Alliance. Don’t miss out!
We think you need these skills to ace TikTok Shop Advertising Operations Apprentice at Creative Alliance in Birmingham
Some tips for your application 🫡
Show Off Your E-Commerce Knowledge:When applying for an apprenticeship in e-commerce with Creative Alliance, we want to see that you know a bit about the industry. Mention any relevant courses, projects, or experiences you have that relate to online retail, digital marketing, or customer engagement. It’s all about demonstrating your passion and understanding of the sector!
Craft a Compelling Cover Letter:Your cover letter should go beyond the basics—this is your chance to show your motivation! Let us know why you want to start your e-commerce career with Creative Alliance. Share specific goals you hope to achieve during your apprenticeship and how you envision contributing to the team.
Highlight Your Technical Skills:In the e-commerce world, having tech skills can set you apart. If you've dabbed in website design, social media, or analytics tools, make sure to put those front and centre in your CV. Don’t forget to mention any familiarity with platforms like Shopify or WooCommerce, as those are super useful for our work!
Include Real Examples:We’re keen to see examples of your work, especially if you’ve done anything in e-commerce, like managing a small online shop or a social media page. If you have insights or results from these experiences, share them! They’ll add serious weight to your application and demonstrate real-world understanding.
How to prepare for a job interview at Creative Alliance
✨Know Your E-Commerce Basics
Brush up on the fundamentals of e-commerce, like understanding sales funnels, customer journey mapping, and digital marketing basics. This will show Creative Alliance that you’re not just looking for a gig – you’re genuinely interested in how the industry works!
✨Be Ready to Tackle Scenarios
Expect scenario-based questions that focus on problem-solving within the e-commerce space. Prepare for questions like how you'd handle a sudden drop in conversion rates or what online tools you’d use to improve customer engagement. It’ll help demonstrate your analytical skills.
✨Show Off Your Tech Savvy
Familiarise yourself with major e-commerce platforms (like Shopify, WooCommerce) and tools (like Google Analytics and social media ads). Mentioning these in your interview with Creative Alliance will definitely set you apart and show that you're ready to hit the ground running!
✨Highlight Your Willingness to Learn
As an apprentice, it’s all about showcasing your potential. Talk about past experiences, even if they're not directly related, that demonstrate your ability to learn quickly and adapt. Letting Creative Alliance know you're eager to grow will resonate!
