Join the House of Fusalp
Born in Annecy in 1952, Fusalp combines French elegance, technical expertise and a unique heritage rooted in the mountains.
For the opening of our new London boutique, we are looking for an experienced retail professional ready to bring expertise, energy and leadership to a new team.
Your Mission
As Supervisor / Key Holder, you will lead from the sales floor, combining outstanding client experience with strong commercial and operational performance.
You will:
- Deliver exceptional client experiences and inspire the team to do the same.
- Drive sales, clienteling and boutique KPIs.
- Coach and support Sales Associates in their development.
- Act as Key Holder and take ownership of the boutique when the Store Manager is absent.
- Maintain high standards of visual merchandising and boutique presentation.
- Actively contribute to stock, deliveries, inventories and daily operations alongside the team.
- Help build a positive, ambitious and high-performing culture from day one.
At Fusalp, leadership means leading by example. Everyone contributes, whatever their title.
As we open our new London boutiques, we are looking for enthusiastic people who love working with customers and want to build a career in premium retail.
We are currently recruiting for two London locations:
Boutique 1
159 Draycott Ave, London SW3 3AJ
Boutique 2
Brook Street, London
Desired profile
What will help you succeed
You bring:
- At least 2 years of solid premium retail experience, ideally within luxury or high-end fashion.
- Strong customer-facing and clienteling experience.
- A proven understanding of sales targets and retail KPIs.
- Experience coaching, supervising or supporting the development of others.
- Commercial drive, initiative and confidence in taking responsibility.
- A hands-on attitude and the ability to move naturally between clients, team and operations.
- Flexibility to work weekends, peak periods and across London locations when required.
- Additional languages are a plus in our international client environment.
What we offer
- Permanent full-time opportunity offers a salary of £32,000–£35,000 per year (depending on experience)
- Performance Bonus, Staff Discount, Private healthcare, etc.
- The opportunity to help launch a new Fusalp boutique in London.
- A leadership role within a fast-growing international luxury House.
- Ongoing training in products, leadership and client experience.
- Clear opportunities for career progression as Fusalp continues its international expansion.
- A culture where initiative, collaboration and excellence are recognised and encouraged.
Good to know! Fusalp places just as much importance on technical skills as it does on soft skills when recruiting. We firmly believe that your personal qualities and interpersonal skills are crucial to strengthening team cohesion and ensuring a harmonious working environment.
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