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- Tasks: Lead exciting projects from concept to delivery while managing client relationships.
- Company: Join a fast-growing, innovative brand experience agency in London.
- Benefits: Enjoy competitive salary, bonus potential, generous holiday, and social events.
- Other info: Flexible work environment with opportunities for professional growth and global expansion.
- Why this job: Make a real impact in the experiential marketing industry with creative freedom.
- Qualifications: 5+ years in project management with strong leadership and budget skills.
The predicted salary is between 45000 - 55000 £ per year.
Position: Senior Account & Project Manager (Brand Experience)
Employment: Full Time | 42.5 hours per week | Hybrid (1 Day Remote)
Location: Second Home, 68 Hanbury St, London E1 5JL
Purpose of Role
The Senior Account & Project Manager is responsible for supporting the Account Director with the day-to-day running of the account as well as end-to-end delivery of projects, combining high-level account oversight with precise logistical and production management. As we expand the account there will be times the account director is unavailable or out of the country. You will act as deputy to the Account Director, taking ownership of the account during periods of absence.
This role demands both creative and strategic thinking and operational rigor to ensure projects are conceptually strong, technically feasible, commercially viable and flawlessly executed. They will act as the central point of ownership across all phases of a project - pitching, pre-production, delivery, and wrap - working closely with internal teams, suppliers, and clients to uphold Creation’s standards. You will act as a trusted second-in-command to the Account Director, capable of stepping in to lead the account, team, and client relationships as required, ensuring continuity, stability, and high standards of delivery at all times.
What you will be responsible for
- Deputising & Account Leadership: Act as deputy to the Account Director, taking ownership of the account during periods of absence.
- Project Ownership & Delivery: Lead the full lifecycle of projects from initial concept through to on-site delivery and debrief.
- Creative Production & Concepting: Collaborate with internal creative and design teams to develop and execute ideas that meet client objectives.
- Client & Stakeholder Management: Act as senior client lead when required, managing relationships across all levels. Build strong, trusted client relationships.
- Commercial & Budget Management: Own project budgets from proposal through to reconciliation. Ensuring all budget documents are kept updated.
- Team Leadership & Internal Collaboration: Provide clear day-to-day leadership and direction to the account team delivering projects.
- Event & On-Site Leadership: Act as senior on-site lead when required, maintaining full accountability for delivery.
What we are looking for
An experienced producer with strong strategic and creative instincts and proven project delivery capability. You understand how to bridge the gap between concept and execution, turning big ideas into real-world experiences. You are organised, pragmatic and unflappable under pressure, and you know how to bring people and ideas together to deliver outstanding results.
This role requires flexibility. You will be expected to travel and be present on-site for live builds, events, de-rigs, and client briefings, including evenings and weekends where necessary.
Minimum 5 years’ experience in production or project management within the events or experiential industry.
Team leadership and senior client management skills.
Proven record of managing full end-to-end project delivery.
Strong understanding of event production workflows including build, AV, rigging, logistics and staffing.
Demonstrated experience working with internal creative teams and external suppliers.
Confident budget management and reconciliation skills.
Preferable additions:
- Full driving licence.
- Render and CAD literacy (SketchUp, Vectorworks or AutoCAD).
- H&S qualifications (e.g. First Aid, SMSTS, IOSH).
- Experience with international builds or remote delivery.
- Plant or machinery tickets (e.g. FLT, IPAF, PASMA).
What we offer
- Discretionary Bonus.
- Pension contributions.
- 28 days’ holiday (including bank holidays) that will increase by 1 day per annum up to a maximum of 38 days.
- Enhanced Parental, Family and Special Leave.
- IT equipment and accessories provided.
- Social company events.
A bit about Creation
We are an industry leading full service Brand Experience group that produces and executes an exciting portfolio of projects with a range of flagship clients. Since 2012 we have been disrupters of the experiential marketing and live event industry, managing client projects from concept through to delivery.
Creation is founded around four key service offerings - Creative, Production, Live and Asset & Inventory Management which enable us to offer our clients a turn key solution to deliver stand out brand experiences. We focus on creative, solution-led, high quality outputs and through integrity, passion and a one team mentality we are trusted by our clients to create and deliver the impossible. We dedicate ourselves to fostering a collaborative environment where our employees are continuously striving for excellence, innovation and professional growth, ensuring that everyone has the opportunity to contribute, thrive and make a meaningful impact.
This approach has set us apart from agencies in our field, leading to record breaking growth and recognition as one of the fastest growing companies both in the UK and Europe (Financial Times - FT 1000, Sunday Times Top 100, FEBE) for the last three consecutive years. We are also Silver-accredited by Ecovadis which recognises companies for their sustainability practices and their commitment to Environmental, Social and Governance (ESG) policies.
As we look to the future, we continue to expand, notably into global markets with the right leaders and teams at the forefront. We are proud to be an equal opportunity employer and we’re committed to diversity and inclusion. We don’t discriminate on the basis of race, gender, ethnicity, citizenship, national origin, religion, sexual orientation, age, marital status, disability, or any other legally protected status.
Senior Account Manager in City of London employer: Creation Group
Contact Detail:
Creation Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Account Manager in City of London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Familiarise yourself with their recent work and think about how your skills can contribute to their success. This shows you’re genuinely interested and ready to hit the ground running.
✨Tip Number 3
Practice your pitch! Be ready to talk about your experience and how it aligns with the role of Senior Account Manager. Highlight your project management skills and any creative solutions you've implemented in past roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re keen on joining our team at Creation, where we value passion and innovation.
We think you need these skills to ace Senior Account Manager in City of London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Account Manager role. Highlight your relevant experience in project management and client relationships, showing us how you can bridge the gap between concept and execution.
Showcase Your Achievements: Don’t just list your responsibilities; we want to see your successes! Use specific examples of projects you've led, budgets you've managed, and how you’ve built strong client relationships. Numbers and outcomes speak volumes!
Be Authentic: Let your personality shine through in your application. We value creativity and strategic thinking, so don’t be afraid to show us your unique approach to problem-solving and project delivery.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Creation!
How to prepare for a job interview at Creation Group
✨Know Your Projects Inside Out
Before the interview, make sure you’re familiar with your past projects and can discuss them in detail. Highlight your role in each project, the challenges faced, and how you overcame them. This will show your potential employer that you have the experience and strategic thinking they’re looking for.
✨Demonstrate Leadership Skills
As a Senior Account Manager, you’ll need to lead teams and manage client relationships. Prepare examples of how you’ve successfully led teams or managed difficult client situations in the past. This will help illustrate your capability to step in as a deputy when needed.
✨Showcase Your Creative Side
This role requires a blend of creativity and operational rigor. Be ready to discuss how you’ve collaborated with creative teams to develop concepts that meet client objectives. Bring along any relevant portfolios or case studies that showcase your creative production skills.
✨Be Ready for Budget Talk
Budget management is key in this role, so brush up on your financial skills. Be prepared to discuss how you’ve managed budgets in previous projects, including any challenges you faced and how you ensured projects stayed within budget. This will demonstrate your commercial acumen.