Senior Delivery Manager in Manchester

CreateFuture is fast becoming the UK’s most recognisable digital consultancy, with years of experience building digital products and services for major organisations whilst putting our people first. We have offices in the centre of Edinburgh, Leeds, Manchester, and London as well as remote employees located throughout the country. We are a team of creators – whether that’s code, project plans, go‑to‑market strategies, culture initiatives, marketing campaigns, large language models or people policies. And together, with our clients, we create the future. This has seen us collaborate and partner across a multitude of industries and sectors, with the likes of PayPal, adidas, NatWest, FanDuel and Money Saving Expert, to name just a few. Our reputation as a partner determined to deliver high‑quality, robust and thoughtful products has enabled us to scale to over 500 people in the last couple of years, and it is our amazing people – along with the safe, supportive and friendly culture we have built – that makes CreateFuture a great place to work. Don’t just take our word for it though, we have been recognised by Best Workplaces UK multiple years in a row – across a number of categories – and our employee exit rate is astonishingly low.

Join us on our journey… Let’s create something awesome, together, today.

About the role and team:

• Managing overall project timelines and track progress against key milestones.
• Managing team performance and delivery health.
• Identifying and managing risks, issues, and dependencies.
• Building relationships with internal and external stakeholders, ensuring effective and transparent communication.
• Providing regular progress updates and escalation of issues when necessary.
• Removing blockers and supporting your team in overcoming challenges.
• Navigating and resolving conflicts where needed.
• Maintaining a good level of governance – keeping a clear record of decisions and progressing action items.
• Organising and facilitating key meetings and ceremonies.
• Providing constructive input and challenge to stakeholders to ensure best outcomes.

We’re looking for:

• Proven project/delivery management experience.
• A good understanding of commercial constructs and delivering client/customer outcomes.
• A recognised delivery certification like Scrum or PMP.
• Strong communication and stakeholder management skills.
• Excellent organisational and planning abilities with a capacity to multitask effectively.
• The ability to juggle competing priorities and remain focused under pressure.
• Must be eligible to live and work in the UK.

Next steps:

Our TA team aims to respond to all applications within a reasonable timeframe, regardless of if we are progressing with your application.

Our process:

• 30-minute call with our Talent Acquisition Team
• 1-hour competency‑based interview
• 1-hour values‑led interview

We believe that representative teams made up of people with different backgrounds, skills, and points of view help us build the best workplace possible, and enable us to create genuinely innovative, broadly useful products. We are committed to our goal of creating the most inclusive workplace possible. As we strive to build an environment where everyone can thrive and be themselves, we will continue to investigate and challenge biases, while working to identify and remove obstacles to inclusion. If you need additional support or accommodation during the application process, please don’t hesitate to let us know.