At a Glance
- Tasks: Lead delivery for a major iGaming account, ensuring high-quality outcomes and client satisfaction.
- Company: Join CreateFuture, an AI-native consulting partner working with top brands like PayPal and adidas.
- Benefits: Enjoy 35 days leave, private medical insurance, and 40 hours of paid learning and development.
- Other info: Flexible working options and a supportive culture focused on personal and professional growth.
- Why this job: Make a real impact in the fast-paced iGaming industry while shaping the future of delivery.
- Qualifications: Proven experience in multi-team delivery and strong commercial acumen required.
The predicted salary is between 80000 - 100000 € per year.
CreateFuture is an AI-native consulting partner where people do work that matters and are supported to do it well. We work alongside organisations such as PayPal, adidas, NatWest, FanDuel and Money Saving Expert, building digital products and services that make a difference while always putting people first. We’re a team of creators. We write code, shape delivery, build go-to-market strategies, develop AI solutions and create the practices that support our people. We work side by side with our clients, challenging what’s not working and helping them to build the future. Our commitment to craft, quality, and culture has helped us scale to over 600 people in just a few years.
35 days leave (including bank holidays). Private medical insurance. Enhanced parental and adoption leave. 40 hours of paid learning and development.
Join us on our journey. Let’s create tomorrow, together, today.
About the role and team: As Principal Delivery Manager on a flagship iGaming account, you are accountable for the delivery relationship with one of the world's largest online sports betting and gaming operators. A delivery and product outcome-experienced individual, who is comfortable with driving or consulting on the best practice delivery elements that can effectively underpin the global scale and commercial ambition we have for our partnership. You are comfortable with ambiguity, fast pace and be AI-aware enough to ensure our scaled global delivery meets the CreateFuture AI-enabled delivery vision for the future.
What you’ll be doing:
- Programme-Level Revenue Oversight: Accountability for account margin health, utilisation, and how delivery decisions impact profitability across the account, in close communication with the Client Partner. Steward commercial health end-to-end — manage burn rate, forecast spend, and ensure every engagement is commercially sustainable. Support deal shaping through pricing, team composition, and delivery models that balance quality with commercial outcomes.
- Scaling Outcome-Focused Delivery Excellence: As the account lead, you will take full accountability for measurable outcomes across all live engagements, ensuring high-level coherence and consistent reporting to client stakeholders in cross-vertical account meetings, providing the macro-level oversight, strategic alignment, and primary escalation path across the entire portfolio.
- AI-Enabled Delivery Leadership: Direct and inspire a global team of Creatrs through a unified, AI-enabled delivery vision, setting the structures and cadence required to maintain and improve value-delivery throughput and high-performing team dynamics as the account expands locally and globally.
- Account Growth Plan Collaboration: Work closely with the Client Partner to underpin and support critical delivery actions for growth initiatives in pursuit. Ensure that at the point new transformative or outcome-based work comes into CreateFuture, we define delivery approaches that will deliver client satisfaction from day one. Play an active role in shaping new opportunities — delivery-led growth is something CF needs to do more consistently, and this role should lead by example.
- Effective Communication and Governance: Build client credibility at senior level, influencing decisions and understanding delivery connections, dependencies, and risks that need to be managed cross-vertically. Handle difficult delivery-related conversations in the spirit of protecting positive outcomes and business risk/margins — with support from the Client Partner.
What you’ll bring:
- Experience & Impact: Proven experience running multi-team, multi-market delivery at scale (50–100+ people across concurrent workstreams). A track record of shaping and mobilising delivery teams against outcomes, constructing cross-functional squads, challenging client assumptions on team composition, and seeding domain knowledge for rapid onboarding. Demonstrable success operating in a consulting or agency environment, with a clear understanding of utilisation dynamics, multi-client delivery, and the commercial realities of selling and delivering services. Experience engaging confidently with senior client stakeholders and influencing decisions, not just reporting status. A track record of delivery-led business development — identifying growth within existing accounts and converting delivery relationships into expanded engagements.
- Technical & Commercial Depth: Strong technical baseline — able to engage meaningfully in architecture reviews, quality discussions, and DevOps practices. Enough to challenge credibly; not so deep that it misses the outcome. Commercially astute — understands P&L, utilisation, margin, and how delivery decisions directly impact profitability. A keen interest in picking up new domains quickly. iGaming is complex, regulated, and fast-moving. Context is everything.
- Leadership Style: Leads with credibility, clarity, and low ego. Comfortable operating with high accountability and making difficult trade-offs at pace. Stays close to delivery, clients, and teams — not removed behind layers of governance. Builds trust through consistency, follow-through, and the ability to carry context across complex, fragmented environments. Creates a team culture of ownership and high performance without defaulting to micromanagement.
Nice To Have: iGaming or regulated industry experience (sports betting, fintech, gaming platforms) — understanding the regulatory landscape, real-time performance requirements, and multi-market complexity. Experience working with engineering-led clients where the delivery partner must earn credibility rather than being handed authority. Familiarity with AI-accelerated delivery and how agentic tooling is changing delivery economics. Experience in a scaling consultancy where process maturity and entrepreneurial pace coexist.
What we’ll offer you: We trust people to do their best work. That means flexibility over rigid rules, impact over activity, and real investment in your growth both professionally and personally. You’ll be part of a supportive, and friendly culture, surrounded by smart, curious people who care deeply about what they do. We offer flexible working, including hybrid and remote options. Our office hubs are located in Edinburgh, Leeds, Manchester, London and Bulgaria, with occasional travel to client sites or CreateFuture offices when needed. We trust you to manage your time balancing collaboration with client time and focused work. What matters is the impact you have, not how busy you look.
Principal Delivery Consultant (iGaming) in Edinburgh employer: CreateFuture
At CreateFuture, we pride ourselves on being an exceptional employer that champions a culture of innovation and collaboration. With a commitment to employee growth, we offer 35 days of leave, private medical insurance, and 40 hours of paid learning and development, all within a supportive environment that values flexibility and impact over rigid rules. Join us in our vibrant office hubs across the UK and Bulgaria, where you will work alongside talented individuals on meaningful projects that shape the future of iGaming.
StudySmarter Expert Advice🤫
We think this is how you could land Principal Delivery Consultant (iGaming) in Edinburgh
✨Tip Number 1
Network like a pro! Get out there and connect with people in the iGaming industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio or case studies that highlight your past delivery successes. When you’re chatting with potential employers, share specific examples of how you’ve driven outcomes and tackled challenges. This will set you apart from the crowd.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out to companies you admire, like CreateFuture, and express your interest in working with them. A well-timed email can lead to opportunities that aren’t even advertised yet.
✨Tip Number 4
Prepare for interviews by understanding the company’s culture and values. Research CreateFuture’s projects and think about how your experience aligns with their mission. This will help you communicate effectively and show that you’re genuinely interested in being part of their team.
We think you need these skills to ace Principal Delivery Consultant (iGaming) in Edinburgh
Some tips for your application 🫡
Be Authentic:When you're writing your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to share your unique experiences and perspectives.
Tailor Your Application:Make sure to customise your application for the Principal Delivery Consultant role. Highlight your relevant experience in iGaming and delivery management, and show us how you can contribute to our mission at CreateFuture.
Showcase Your Achievements:Don’t just list your responsibilities; tell us about your successes! Use specific examples to demonstrate how you've driven outcomes and added value in previous roles. Numbers and metrics can really make your achievements pop!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at CreateFuture
✨Know Your Stuff
Make sure you understand the iGaming industry inside out. Brush up on the latest trends, regulations, and technologies that are shaping the market. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Principal Delivery Consultant, you'll need to lead teams effectively. Prepare examples of how you've successfully managed multi-team projects and influenced senior stakeholders. Highlight your ability to build trust and foster a high-performance culture without micromanaging.
✨Be Ready for Commercial Conversations
Understand the financial aspects of delivery, such as P&L, utilisation, and margin. Be prepared to discuss how your decisions impact profitability and how you've previously shaped delivery models that balance quality with commercial outcomes.
✨Communicate Clearly and Confidently
Effective communication is key in this role. Practice articulating complex ideas simply and clearly. Be ready to handle difficult conversations with clients while maintaining a positive outcome focus. This will demonstrate your ability to manage relationships and navigate challenges.
