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- Tasks: Deliver exceptional client experiences and drive sales in a luxury boutique.
- Company: Chic womenswear brand located on Mount Street.
- Benefits: Competitive salary, dynamic work environment, and opportunities for career growth.
- Other info: Exciting opportunity to engage with high-value clients and support exclusive events.
- Why this job: Join a thriving brand and make a real impact in luxury retail.
- Qualifications: 2-4 years in luxury fashion retail and strong sales skills.
The predicted salary is between 30000 - 40000 £ per year.
Our client is a beautiful Womenswear brand based on Mount Street. They are looking for an experienced Client Advisor to support and drive sales performance whilst delivering a consistently elevated client experience, and ensure the smooth day-to-day operation of the boutique. Ideally, you will have experience in a boutique environment and be comfortable engaging with senior business leaders regularly. The business is at an exciting stage and looking for someone proactive and keen to establish a long-term career with the business. General working hours will be Monday to Friday 9:30am - 6:30pm. A Saturday may be required on exception, for private client appointments.
Key Responsibilities
- Deliver a personalised, high-standard client experience in line with luxury service expectations
- Drive sales through styling, product knowledge, and active client engagement
- Build and maintain a client book to support repeat business and retention
- Process transactions, returns, exchanges, and refunds accurately according to the brand’s return policy
- Maintain and update client records; support CRM and clienteling activity
- Receive, unpack, and organise stock deliveries
- Responsible for opening and closing the Boutique at times
- Support stock control, replenishment, cycle counts, and stock takes, liaise with the warehouse for stock requests
- Maintain inventory accuracy and report discrepancies promptly
- Support e-commerce operations, including order preparation and returns as required
- Maintain shop floor and back-of-house standards, including visual presentation and cleanliness
- Support private appointments, VIP visits, and in-store events
- Liaise with Store Manager, Head Office, Press, and Wholesale teams on operational requests
- Ensure precision and consistency across all internal systems and trackers
Requirements
- 2-4 years’ experience in luxury or premium fashion retail
- Comfortable working in a small team environment
- Strong sales performance in a client-led environment
- Existing client book preferred but this is not essential
- Experience working with high-value and repeat clientele
- Highly organised with strong attention to detail
- Professional, polished, and commercially aware
Luxury Client Advisor employer: Create Recruitment Specialists Ltd
Contact Detail:
Create Recruitment Specialists Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Luxury Client Advisor
✨Tip Number 1
Network like a pro! Connect with people in the luxury fashion industry on LinkedIn or at events. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers, be yourself and let your passion for luxury retail shine through. We want to see how you engage with clients and create that elevated experience.
✨Tip Number 3
Prepare for those interviews! Research the brand inside out, know their products, and understand their client base. We want you to demonstrate your knowledge and how you can contribute to their success.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team.
We think you need these skills to ace Luxury Client Advisor
Some tips for your application 🫡
Show Your Passion for Luxury: When writing your application, let your love for luxury fashion shine through! Share specific experiences that highlight your enthusiasm for the brand and how you can contribute to delivering an elevated client experience.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for this role. Highlight relevant experience in luxury retail and any achievements that demonstrate your sales performance and client engagement skills. We want to see how you fit into our boutique environment!
Be Professional Yet Personal: While we appreciate a polished application, don’t be afraid to inject a bit of your personality! Show us who you are and how you connect with clients. A personal touch can make your application stand out in a sea of formal submissions.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at Create Recruitment Specialists Ltd
✨Know Your Brand Inside Out
Before the interview, make sure you research the womenswear brand thoroughly. Understand their values, key products, and what sets them apart in the luxury market. This knowledge will help you demonstrate your passion for the brand and how you can contribute to their success.
✨Showcase Your Client Engagement Skills
Prepare examples of how you've successfully engaged with clients in previous roles. Highlight your ability to build relationships and provide a personalised experience. Think about specific instances where you turned a one-time shopper into a repeat client, as this aligns perfectly with the role's focus on client retention.
✨Dress the Part
As you're applying for a luxury position, your appearance matters. Dress in a way that reflects the brand's aesthetic while still being professional. This not only shows that you understand the luxury market but also demonstrates your commitment to the role.
✨Be Ready for Scenario Questions
Expect questions that assess how you'd handle various situations in the boutique. Prepare for scenarios like dealing with difficult clients or managing stock discrepancies. Practising your responses will help you feel more confident and articulate during the interview.