Client Services Executive-Apparel

Our client is seeking a Ceremonial Client Services Specialist to join their Sales team, supporting clients across Their legal and ceremonial wear divisions.

This is an exciting opportunity for a highly organised and customer-focused professional to develop their career within a prestigious heritage business, combining client relationship management, events and business development.

The Role

Working as part of a collaborative team, you will deliver exceptional service to UK and international clients while supporting sales, ceremonial events and commercial growth.

Key responsibilities include:

• Advising clients on ceremonial garments, uniforms and design requirements.
• Building and maintaining strong client relationships.
• Identifying new business opportunities and supporting business development.
• Responding to customer enquiries in person, by telephone and email.
• Taking client measurements for ceremonial garments where required.
• Supporting the planning and delivery of UK and overseas client visits, events and marketing activity.
• Managing the distribution, return and replenishment of hire garments.
• Liaising with internal departments and external suppliers to ensure seamless service.
• Raising invoices and supporting account reconciliation.
• Representing the business at ceremonial events and official engagements.
• The role includes occasional UK and international travel

You'll ideally Be

• Experience in account management, client services, sales support, customer relationship management or business development.
• Organised, commercially aware and enjoy building relationships with clients.
• Excellent organisational skills with the ability to manage multiple priorities.
• Strong communication and interpersonal skills.
• A professional, confident and customer-focused approach.
• Good working knowledge of Microsoft Office; experience with Microsoft Business Central is desirable.
• The ability to work independently and collaboratively.
• An interest in heritage brands, ceremonial dress and traditional craftsmanship.
• Performance-related bonus scheme.
• Staff discount on company products.

This role offers the opportunity to attend prestigious ceremonial events, work with renowned institutions and contribute to the continued success of a respected heritage business.