Safeguarding Nurse for Children/Adults in London

We are part of a leading international group of fertility specialists, including CREATE Fertility and IVI London, providing world-class reproductive healthcare across the UK. Our clinics are at the forefront of innovation, offering Natural and Mild IVF, meaning gentler, safer approaches that use little to no fertility medication alongside a full range of advanced treatments, including IVF, IUI, ICSI and fertility preservation. Together, we are committed to evidence-based treatments, cutting-edge technology and personalised, patient-focused care helping to give every patient the best possible chance of success.

You will be required to actively participate in the delivery of care for patients, manage and develop the clinical team and grow a culture of high performance from all staff. You will need to maintain compliance with our regulatory requirements, manage the day-to-day running of the clinical service which involves ensuring all clinical areas in both the hub and satellite clinics in the region are appropriately staffed in order to provide an excellent service safely and effectively. This involves long term planning to ensure staffing matches forecasted patient volume, real-time management of appointments and active diary management to reduce wasted time and empty slots.

Work with other members of the multi-disciplinary team to improve the quality, efficiency and delivery of patient service and attend a weekly Leaders meeting. Take direction from the medical and operational directors. Work closely with other Heads of Nursing to ensure delivery of a sustainable clinical model, develop initiatives to meet growth expectations and ensure consistent policies and procedures are adhered to across the company. Attend monthly meetings with all Heads of Nursing in the company.

Ensure all staff complete mandatory induction to CREATE and the company ethos, mandatory training, receive adequate training in all areas of the service they deliver and have a good understanding of the HFEA. Hold regular nurses meetings with the hub and satellite nursing team in order to cascade information from the Leaders and Head of Nursing meetings. Support and grow harmonious working relationships within your clinic teams, region and the group.

Develop, update, implement and monitor departmental KPIs, policies and procedures which will deliver ambitious goals and the business objectives of CREATE. Develop your own ideas and plans to beat growth targets and achieve high performance. Respond to complaints quickly and in line with the company policy and utilise complaints in a positive way to improve future patient experience.

Work closely with HR in the management of staff and be familiar with the HR policies and procedures. Manage the daily rota, sickness, absence and holidays. Ensure the nursing comply with CPD and revalidation. Perform regular 1:1s and appraisals and ensure NMC registration. Work with the training and development manager to ensure relevant training for individuals and encourage attendance at study days and conferences.

Assist the clinic manager in the training and development of the administrative team. Co-ordinate the theatre diary, ensuring anaesthetic cover when required ensuring clinical governance & safety in theatres & recovery areas. Achieve a high performance culture and fulfilling work environment in order to retain staff and keep morale high. Ensure regular unit meetings happen and encourage all staff to contribute to ideas that can help build a good team.

Manage the audit schedule and HFEA inspections. As per regulatory requirements, record and report incidents to the Person Responsible in a timely manner. Help achieve high success rates for patients and manage the journey by being transparent and managing the expectations of the patient. Promote the clinics mild and natural fertility techniques. Attend the weekly local and national MDT meeting and encourage all team members to join.

Educate and manage staff to ensure that all staff provide the same high quality care. Manage and be part of the emergency phone rota.

Extensive experience and expertise in assisted reproduction services and pelvic ultrasound scanning. Leadership and management qualities and prior experience, to make the clinic a success, to be a role-model for staff and to lead them as is required. Ambitious and dynamic, to grow with the company and to achieve exceptional high performance.

25 days holiday plus a day off on your birthday, increasing annual leave for every full year worked up to 30 days (includes birthday). Perkbox (employee platform – discounts in shops, cinemas, free mobile insurance etc.), Pension Scheme, Cycle to work Scheme, Private healthcare, Life insurance (4 times your salary), Season ticket loan, Discounted IVF treatment (after 2 years’ service).