At a Glance
- Tasks: Conduct user research to advocate for users in policy and digital product design.
- Company: Create/change, a forward-thinking organisation focused on user-centred outcomes.
- Benefits: Flexible remote work, competitive salary, and opportunities for professional growth.
- Other info: Join a dynamic team in an agile environment with impactful projects.
- Why this job: Make a real difference by ensuring user needs shape public services and policies.
- Qualifications: Experience in user research and strong collaboration skills required.
The predicted salary is between 60000 - 68205 £ per year.
Create/change is seeking a Senior User Researcher to advocate for users across policy, digital product and service design projects, ensuring decisions are empathetic and evidence-driven.
In an agile, cross-functional environment you will:
- Design and conduct user research
- Create plans using qualitative and quantitative methods
- Manage documentation
- Collaborate with stakeholders to deliver user-centred outcomes
Senior User Researcher — Remote Public Services & Policy employer: Create/Change
Create/Change is an exceptional employer that champions innovation and collaboration in the public sector digital services space. With a strong commitment to employee growth, we offer flexible remote working arrangements, a supportive work culture, and opportunities for professional development, ensuring that our team members can thrive while making a meaningful impact on society.
We think you need these skills to ace Senior User Researcher — Remote Public Services & Policy
User Research
Qualitative Methods
Quantitative Methods
Documentation Management
Stakeholder Collaboration
User-Centred Design
Agile Methodology
