At a Glance
- Tasks: Conduct user research to advocate for users in design projects and influence strategy.
- Company: Forward-thinking organisation focused on positive impact through human-centred design.
- Benefits: Competitive salary, remote work, and opportunities for continuous learning.
- Other info: Collaborative team culture with a focus on inclusivity and accessibility.
- Why this job: Make a real difference by ensuring design decisions are empathetic and evidence-driven.
- Qualifications: Experience in user research, agile environments, and strong communication skills.
The predicted salary is between 57036 - 69710 £ per year.
Senior User Researcher (Permanent)
Who we are
Create/change is a forward-thinking organisation focused on designing services and experiences that drive positive impact for people, businesses, and communities.
The company partners with clients across various sectors to reimagine how services are delivered, using human-centred design and evidence-based methods.
We typically deliver complex transformations within the Government and public sector on public facing issues spanning multiple areas such as healthcare, education, and justice.
Team members collaborate remotely, leveraging digital tools to co-create solutions with clients and stakeholders.
Create/Change values inclusive practices, continuous learning, and practical innovation that leads to measurable outcomes for end users.
Who we are looking for
We are looking to hire a Senior User Researcher to help advocate for users across a wide range of policy, digital product and service design projects ensuring design decisions are empathetic and evidence driven.
Working within an agile environment you will be responsible for designing and conducting user research and influencing strategy.
Day to day this will include working closely with stakeholders and multi-disciplinary team members, creating research plans using both qualitative and quantitative methods in-line with organisational objectives, iterating research hypotheses, managing all related documentation, and working empathetically with users to understand their needs.
Skills required to successfully apply
- Establishing and championing Research Ops standards, including privacy and consent documentation and knowledge management
- Experience planning and conducting user research using a range of qualitative and quantitative methods, including interviewing, running workshops and surveys.
- Ability to select appropriate research methods based on research objectives.
- Planning and commissioning research recruitment independently, including developing strategies to reach seldom-heard groups
- Advocating for user research with stakeholders and aligning research plans and findings to organisational priorities.
- Experience synthesising evidence from multiple sources into clear, actionable recommendations.
- Experience working in an agile environment and in multidisciplinary teams
- Strong experience conducting research with diverse users, including on complex or sensitive topics.
- Ability to tailor communication styles to different audiences and communicate complex ideas to non-technical audiences.
- A commitment to user‑centred design, evidence-based decision making, inclusivity and accessibility.
- Ability to work within the UK unrestricted
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Senior User Researcher - Permanent - £60,000-65,000 per annum employer: Create/Change
Create/Change is an exceptional employer that champions innovation and collaboration in the public sector digital services space. With a strong commitment to employee growth, we offer flexible remote working arrangements, a supportive work culture, and opportunities for professional development, ensuring that our team members can thrive while making a meaningful impact on society.
StudySmarter Expert Advice🤫
We think this is how you could land Senior User Researcher - Permanent - £60,000-65,000 per annum
✨Show Off Your Portfolio
In the world of UX/UI design, your portfolio speaks volumes! Make sure it's packed with your best work and showcases your process, not just the final product. We want to see how you tackle design challenges, so consider adding case studies that reflect your thought process and user-centric approach.
✨Get Involved in Design Communities
Jump into local or online design meetups and workshops! Places like UXPA or local design events can be goldmines for networking and learning. Plus, mingling with fellow designers can introduce you to potential job openings that might not be listed elsewhere.
✨Tailor Your Applications
When you find a role that excites you, like the one at Create/Change for a Senior User Researcher - Permanent - £60,000-65,000 per annum, make your application count! Highlight specific projects and skills that directly relate to the job description. Hiring managers are looking for candidates who fit into their specific team, so show them you’re the one!
✨Leverage Social Media
Don't underestimate the power of social media in finding a UX/UI design job! Follow design leaders on platforms like Twitter or Instagram, share your work, and engage in conversations. It’s a great way to get noticed by recruiters and even catch wind of openings at companies like Create/Change before they go live!
We think you need these skills to ace Senior User Researcher - Permanent - £60,000-65,000 per annum
Some tips for your application 🫡
Showcase Your Design Process:When you're applying for a UX/UI Design role like Senior User Researcher - Permanent - £60,000-65,000 per annum at Create/Change, make sure to include examples that clearly highlight your design process. We want to see not just the final product but also the journey that led you there—wireframes, user personas, and iterations demonstrate your thought process and user-centric approach!
Tailor Your Portfolio:A tailor-made portfolio is crucial for a full-time design role! Curate your best projects that align with the kind of work Create/Change does. We suggest including 3-5 case studies that showcase a variety of skills such as wireframing, prototyping, and user testing to really make your application pop.
Craft a Compelling Cover Letter:Your cover letter should not just be a summary of your CV. Use it to express why you’re excited about UX/UI Design and what draws you specifically to Create/Change. Mention any relevant experience, tools you’re proficient in (like Sketch or Figma), and how you can contribute to their projects.
Highlight Collaboration Skills:In the world of UX/UI Design, teamwork is crucial. Make sure to highlight any past experiences where you worked in cross-functional teams. Illustrate how you communicated design decisions and listened to feedback, as this will resonate well with the culture at Create/Change.
How to prepare for a job interview at Create/Change
✨Show Off Your Portfolio
When you're gunning for a full-time UX/UI design role, your portfolio is your best friend! Make sure you've got a solid selection of your work, showcasing not just the final designs, but the process behind them—think wireframes, user flows, and any user research you've conducted. During the interview with Create/Change, be prepared to discuss your design decisions and how they solve specific user problems.
✨Prepare for Design Challenges
Expect to face some practical design tasks during your interview. Create/Change might ask you to tackle a quick design challenge or critique an existing interface. Brush up on your problem-solving skills and try to articulate your thought process as you work through these scenarios. Showing how you approach a design problem is just as important as the final output!
✨Know the Tools of the Trade
Familiarise yourself with the tools commonly used in the industry—figma, Adobe XD, or Sketch should be second nature to you. Be ready to discuss your preferred tools during the interview and how they've shaped your design process at previous positions. This knowledge could give you an edge at Create/Change!
✨Show Passion for User Experience
In a full-time UX/UI design role, having a genuine passion for improving user interactions can set you apart. Be prepared to share instances when you went above and beyond to ensure a great user experience in your previous projects. This will demonstrate that you’re not just a designer, but a user advocate, which is exactly what Create/Change is looking for.
