At a Glance
- Tasks: Conduct user research to advocate for users in design projects.
- Company: Forward-thinking organisation focused on positive impact through human-centered design.
- Benefits: Competitive salary, remote work, and opportunities for continuous learning.
- Other info: Join a dynamic team committed to inclusive practices and innovation.
- Why this job: Make a real difference by improving services that affect people's lives.
- Qualifications: Experience in qualitative and quantitative research methods and agile environments.
The predicted salary is between 57692 - 70512 £ per year.
User Researcher (Permanent)
Who we are
Create/change is a forward-thinking organisation focused on designing services and experiences that drive positive impact for people, businesses, and communities.
The company partners with clients across various sectors to reimagine how services are delivered, using human-centered design and evidence-based methods.
We typically deliver complex transformations within Government Organisations/ Public sector on public facing issues spanning multiple areas such as healthcare, education, and justice.
Team members collaborate remotely, leveraging digital tools to co-create solutions with clients and stakeholders.
Create/Change values inclusive practices, continuous learning, and practical innovation that leads to measurable outcomes for end users.
Who we are looking for
Due to a demand in projects we are now looking for a User Researcher to come and join us on a perm basis.
You will help advocate for users across a range of policy, digital product and service design projects, ensuring design decisions are informed by evidence and focused on user needs.
Working within an agile environment you will be responsible for designing and conducting user research.
Day to day, you will create research plans using appropriate qualitative and quantitative methods, recruit and engage participants, facilitate research activities and workshops, analyse findings and communicate actionable insights that improve products and services.
Skills Required to successfully apply
- Experience conducting research using a range of qualitative and quantitative methods, including interviewing, running workshops and surveys.
- Ability to select appropriate research methods based on research objectives.
- Experience recruiting participants and conducting research ethically and inclusively.
- Experience conducting research synthesis - Converting findings into clear, actionable insights.
- Previous experience working in an Agile environment and in multidisciplinary teams
- Advocating User Research with stakeholders
- Ability to tailor communication styles to different audiences and communicate complex ideas to non-technical audiences.
- A commitment to User-Centred design and evidence-based decision making.
- Ability to work within the UK with no restrictions
- #J-18808-Ljbffr
User Researcher (Permanent) £40,000 - 45,000 per annum in London employer: Create/Change
Create/Change is an exceptional employer that champions a culture of inclusivity, continuous learning, and innovation. As a User Researcher, you will have the opportunity to work on impactful projects within the public sector, collaborating remotely with a diverse team dedicated to improving services for communities. With a focus on professional growth and evidence-based design, you'll be empowered to advocate for users and contribute to meaningful transformations in healthcare, education, and justice.
