At a Glance
- Tasks: Lead the strategy for Spotify's User Platform, enhancing user access and security.
- Company: Join Spotify, a global leader in music streaming with a focus on innovation.
- Benefits: Flexible work environment, competitive salary, and opportunities for professional growth.
- Other info: Collaborative culture with a focus on trust, safety, and user-centric design.
- Why this job: Shape the future of user experiences for millions while driving impactful product strategies.
- Qualifications: Experience in product management, identity systems, and large-scale technology.
The predicted salary is between 60000 - 80000 £ per year.
The Platform team creates the technology that enables Spotify to learn quickly and scale easily, enabling rapid growth in our users and our business around the globe.
Spanning many disciplines, we work to make the business work; creating the infrastructure, tooling, frameworks, and capabilities needed to welcome a billion customers.
User Platform owns Spotify's Consumer and Business Identity & Access Management (IAM) platform.
Put simply, we're the front door to Spotify.
We build the experiences and capabilities that enable people to securely access Spotify across consumer, creator, business and partner products while helping the rest of the company make trusted decisions using high-quality identity data.
As Spotify continues to grow, our identity platform has evolved well beyond a traditional consumer account model.
Today it supports consumers, creators, advertisers, employees, managed accounts, connected devices and emerging AI-powered experiences.
We're looking for a Senior Product Manager to help shape the next generation of our User Platform strategy across account lifecycle management, IAM analytics, and device and client trust.
This is a highly strategic platform role with direct impact on growth, safety, subscriptions, advertising, personalization, compliance and future product innovation.
- What You’ll Do
- Define the product strategy and roadmap for a portfolio of User Platform products spanning account lifecycle management, IAM analytics, and device and client intelligence.
- Partner closely with engineering managers, staff engineers, data scientists, analytics engineers, designers, researchers and insights teams to shape product direction and deliver long-term platform value.
- Collaborate across missions, studios and product areas to ensure Spotify's identity and user data platform evolves to meet business and customer needs.
- Help build Spotify's account lifecycle platform with well-defined account states, governed lifecycle transitions and comprehensive audit capabilities supporting Engineering, Customer Service, Legal and partner teams.
- Lead the product vision for User Intelligence, the shared platform that enables trusted understanding of users, devices and sessions through reusable signals and APIs.
- Partner with teams across User Fraud, Subscriptions, Advertising, Personalization, Safety, Legal and Platform to ensure trusted identity data becomes a strategic input for decision making.
- Translate complex identity, trust and data challenges into clear product strategies, business outcomes and prioritization decisions.
- Define success metrics including platform adoption, signal quality, data trust, lifecycle diagnosis time, decision latency and reduction of fragmented local solutions.
- Balance long‑term platform investments with near‑term business priorities, regulatory requirements and user experience.
- Foster an effective product operating rhythm across multiple squads by creating clarity, alignment and shared ownership that enables teams to move with confidence.
Who You Are
- You have significant product management experience building platform products, identity systems, infrastructure or large‑scale consumer technology.
- You have experience working with backend platforms, APIs, distributed systems, identity platforms, policy engines or large‑scale data products.
- You care deeply about creating trusted user experiences where security, privacy, safety and usability must work together.
- You use data to inform judgement, validate assumptions and make thoughtful product decisions while balancing qualitative insight with quantitative evidence.
- You enjoy solving complex, cross‑functional problems where success depends on influence, collaboration and strong product thinking.
- You build trusted partnerships across Product, Engineering, Security, Legal, Data, Operations and business teams.
- You communicate highly technical concepts in a way that enables informed business decisions for both technical and non‑technical audiences.
- You know how to build alignment across diverse stakeholders while maintaining focus on long‑term product outcomes.
- You bring a structured, proactive approach and are comfortable creating clarity from complex and evolving challenges.
- You care about building platforms that enable teams to move faster while creating trusted experiences for millions of Spotify users around the world.
- Where You’ll Be
- This role is based in
London or Stockholm .
- We offer you the flexibility to work where you work best! There will be some in person meetings, but still allows for flexibility to work from home.
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Senior Product Manager - User Platform employer: Creandum Advisor LLP
Spotify is an exceptional employer that fosters a vibrant and inclusive work culture, where creativity and collaboration thrive. As a Customer Success Manager in London, you will enjoy flexible working arrangements, opportunities for professional growth, and the chance to make a meaningful impact on how millions experience music and podcasts. With a commitment to diversity and employee well-being, Spotify ensures that every voice is heard and valued, making it a truly rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Product Manager - User Platform
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like Creandum Advisor LLP!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at Creandum Advisor LLP would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at Creandum Advisor LLP through your school's career services!
We think you need these skills to ace Senior Product Manager - User Platform
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Senior Product Manager - User Platform, let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Senior Product Manager - User Platform position at Creandum Advisor LLP. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at Creandum Advisor LLP
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.
