Growth-Driven Customer Marketing & CRM Manager in London

Growth-Driven Customer Marketing & CRM Manager in London

London Full-Time 54000 - 66000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead exciting marketing campaigns and optimise customer journeys for a fast-growing brand.
  • Company: Join Creams Café, a vibrant and innovative UK brand.
  • Benefits: Competitive salary, dynamic work environment, and opportunities for career growth.
  • Other info: Be part of a passionate team driving national campaigns and product launches.
  • Why this job: Make a real impact on customer experiences and brand success.
  • Qualifications: Strong analytical skills and experience in marketing and CRM.

The predicted salary is between 54000 - 66000 £ per year.

Creams Café seeks a commercially minded Customer Marketing & CRM Manager to own planning, delivery and optimisation of marketing activity across the guest journey.

You will lead national campaigns, support product launches, and manage our CRM and loyalty communications programme across multi-site operations.

The role requires strong analytics, stakeholder management and hands-on execution with a mix of brand marketing and CRM responsibilities in a fast-growing UK brand.

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Growth-Driven Customer Marketing & CRM Manager in London employer: Creams Cafe

At Creams Café, we pride ourselves on being a dynamic and innovative employer that values creativity and commercial acumen. Our hybrid work culture in the vibrant Marylebone area fosters collaboration and personal growth, offering employees the chance to make a tangible impact on our brand's success while enjoying a supportive environment. With a strong focus on professional development and a commitment to delivering unforgettable guest experiences, joining our team means being part of a passionate community dedicated to driving results and achieving ambitious growth together.

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Contact Details:

Creams Cafe Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Growth-Driven Customer Marketing & CRM Manager in London

Show Your Creative Side

In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for Creams Cafe and show them what you can bring to the table.

Engage in Marketing Communities

Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like Creams Cafe are looking for.

Leverage Social Media

Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with Creams Cafe on these platforms can catch the eye of recruiters and show you're genuinely interested in them.

Attend Industry Events

Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at Creams Cafe. Bring your business cards and be prepared to chat about how you can contribute!

We think you need these skills to ace Growth-Driven Customer Marketing & CRM Manager in London

Customer Marketing
CRM Management
Campaign Planning
Marketing Optimisation
Analytics
Stakeholder Management
Brand Marketing

Some tips for your application 🫡

Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit Creams Cafe. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.

Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.

Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!

Demonstrate Your Understanding of Creams Cafe:Show us that you’ve done your homework! In your application, briefly mention what you admire about Creams Cafe’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!

How to prepare for a job interview at Creams Cafe

Showcase Your Creative Campaigns

Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at Creams Cafe will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.

Know Your Digital Tools Inside Out

If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.

Be Ready for Scenario-Based Questions

At Creams Cafe, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.

Demonstrate Your Passion for Marketing

As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.