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- Tasks: Support the National Account Team in sales and customer relationship management.
- Company: Join a dynamic team in a fast-paced FMCG environment.
- Benefits: Gain valuable experience, develop skills, and work in a supportive atmosphere.
- Why this job: Be the backbone of our sales team and make a real difference.
- Qualifications: Two years' experience in a similar role and strong computer skills.
- Other info: Opportunity to grow within a collaborative and friendly team.
The predicted salary is between 28800 - 43200 £ per year.
Job Purpose: To support the National Account Team to help develop sales and manage relationships with existing or new customers.
Main Responsibilities:
- Liaise and work closely with the National Account Managers to support them in their administrative and sales duties.
- Assist with the correspondence between the National Account Managers and their clients.
- Liaise with colleagues and other departments to provide and obtain information regarding developments with customers.
- Follow up with customers to ensure all issues have been resolved and they are happy with the relevant outcomes.
- Provide feedback and any necessary data or reports to the lead sales person.
- Acknowledge clients by responding to emails, texts, and phone calls.
- Update all contact information.
- Handle all administration relating to the role and maintain up-to-date electronic systems.
- Potentially attend appointments with customers and take minutes, noting action points.
- Work closely across departments with our internal / external sales / operations / accounts and SOP teams regarding project quotations and orders.
- Provide data and reports to support the Account Managers & maintain KPI data.
Must have at least two years’ experience within a similar role, preferably with similar FMCG products.
Skills Required:
- Computer literate and experienced in MS Word and Excel.
- A positive “can do” attitude.
- High attention to detail.
- Excellent organisation and time management skills.
- Confident, friendly and approachable.
- Clear communication skills and the enthusiasm to succeed in a close-knit team.
Desirable:
- Experience of using Navision.
Sales Support Administrator in Manchester employer: Cream Soda Recruitment
Contact Detail:
Cream Soda Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Administrator in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work in sales support or related roles. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to sales support. We recommend role-playing with a friend to boost your confidence and refine your responses.
✨Tip Number 3
Show off your organisational skills! Bring examples of how you've managed multiple tasks or projects in the past. This will demonstrate your ability to handle the administrative side of the Sales Support Administrator role.
✨Tip Number 4
Don't forget to follow up after interviews! A quick thank-you email can leave a lasting impression and show your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Sales Support Administrator in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your administrative skills and any relevant experience in sales support to show us you’re the right fit for the role.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re excited about this position. Share specific examples of how you've supported sales teams in the past and how your positive attitude can contribute to our close-knit team.
Showcase Your Communication Skills: Since clear communication is key in this role, make sure your application is well-written and free of errors. We want to see that you can communicate effectively, just like you would with our clients.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Cream Soda Recruitment
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Sales Support Administrator role. Familiarise yourself with the responsibilities listed in the job description, especially how they relate to supporting National Account Managers and managing customer relationships.
✨Showcase Your Communication Skills
Since clear communication is key for this position, prepare examples of how you've effectively communicated with clients or colleagues in the past. Think about times when your communication helped resolve issues or improved relationships.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you manage your time and stay organised, especially when juggling multiple tasks. You might want to share specific tools or methods you use to keep track of your work and ensure nothing falls through the cracks.
✨Bring Data-Driven Insights
As the role involves providing data and reports, come prepared with examples of how you've used data to support sales or improve processes in previous roles. This will show that you can contribute to maintaining KPI data effectively.
