Cream Care | Deputy Manager - Residential Care
Cream Care | Deputy Manager - Residential Care

Cream Care | Deputy Manager - Residential Care

Torquay Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support the Home Manager in delivering outstanding care to residents with complex needs.
  • Company: Join a top-rated residential care home in beautiful Torquay, dedicated to exceptional service.
  • Benefits: Flexible working hours, supportive team environment, and opportunities for professional development.
  • Why this job: Make a real difference in residents' lives while working in a stunning seaside location.
  • Qualifications: NVQ Level 3 required; experience with severe learning disabilities preferred.
  • Other info: Be part of a passionate team in a home with an 'Outstanding' CQC rating.

The predicted salary is between 28800 - 43200 £ per year.

The Home is a stunning property, set in the beautiful seaside town of Torquay, a short distance from local amenities, including theatres and beaches. The Home has sensitively constructed gardens, enabling full wheelchair access. There is also a Summer House and Sensory Room set within the gardens. Divided into 2 parts, this setting is home to a total of 16 Residents with a severe or profound learning disabilities and complex health needs. The Home has a CQC Rating of \’Outstanding\’.

To support the Registered Home Manager to ensure the home provides and maintains the highest levels of care and service in accordance with the Company\’s mission, vision, policies and procedures.

Be prepared to take overall responsibility and accountability in ensuring the following duties are achieved in the absence of the Registered Home Manager

The Deputy Manager is an integral part of the running of a busy residential home. This includes being an active part of all aspects of delivering the care to the people we support each day.

The successful candidate will be required to develop an in depth knowledge of the complex care routines and activities for the people who live at Rawlyn House. This is achieved by working closely with each person who lives in the home and alongside the existing staff team.

This involves a flexible working pattern to include evenings, weekend and on call.

You will support the Home Manager:

  • To ensure person centered care plans are established, renewed, maintained and implemented for all Residents.
  • To plan the daily and weekly management of the home and to support the management team in implementing their duties and responsibilities.
  • To ensure that Resident’s needs are fully met within the Company’s Equal Opportunities policy.
  • To work with other professional colleagues to ensure the Residents best interests are identified and plans established to meet them.
  • To work alongside the Care Director and Support Manager to ensure Cream Care values and ethos are embedded in the day to day running of the home as well as supporting the team to achieve these goals.
  • To work with the Quality and Assurance Manager to ensure all required Standards are met. When audited and inspected, identify correct actions, and ensure that these are dealt with and closed out within the time frame set by the Quality and Assurance Manager.
  • To work alongside the training and development manager to ensure all staff training is up to date
  • To manage and prepare all staff rotas.
  • To undertake all staff supervisions and appraisals in accordance with the requisite of the CQC.
  • To carry out assessment of prospective Residents. To write assessment reports on Resident needs resulting from visits. To match the Home resources to Resident needs.
  • To be involved with and adjudicate in staff disciplinary procedures.
  • To liaise with the CQC and comply where appropriate with such requirements.

Qualifications and experience

At least NVQ Level 3 with the desire to work towards a Level 5

Experience in support adult with severe or profound learning disabilities and complex health needs

Experience in leading a team

Full Job description available on request

Cream Care | Deputy Manager - Residential Care employer: Cream Care

At Cream Care, we pride ourselves on being an outstanding employer in the heart of Torquay, where our stunning residential home offers a supportive and enriching environment for both residents and staff. Our commitment to person-centered care is matched by our dedication to employee growth, providing ongoing training and development opportunities to help you excel in your role. Join us in a vibrant work culture that values teamwork, compassion, and excellence, all while enjoying the beautiful seaside location and its local amenities.
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Contact Detail:

Cream Care Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Cream Care | Deputy Manager - Residential Care

✨Tip Number 1

Familiarize yourself with the specific needs of residents with severe or profound learning disabilities. Understanding their care routines and how to implement person-centered care plans will set you apart as a candidate.

✨Tip Number 2

Highlight any experience you have in managing teams or leading staff in a residential care setting. Being able to demonstrate your leadership skills will be crucial for the Deputy Manager role.

✨Tip Number 3

Show your commitment to continuous professional development. Mention any relevant training or qualifications, especially if you're working towards NVQ Level 5, as this aligns with the expectations for the role.

✨Tip Number 4

Research Cream Care's values and ethos. Be prepared to discuss how you can contribute to maintaining these standards in your daily work, as this will demonstrate your alignment with the company's mission.

We think you need these skills to ace Cream Care | Deputy Manager - Residential Care

Leadership Skills
Person-Centered Care Planning
Knowledge of Learning Disabilities
Complex Health Needs Management
Staff Supervision and Appraisals
Team Collaboration
Communication Skills
Problem-Solving Skills
Time Management
Regulatory Compliance (CQC)
Training and Development
Assessment and Reporting
Flexibility in Working Hours
Conflict Resolution

Some tips for your application 🫡

Understand the Role: Take the time to thoroughly read the job description and understand the responsibilities of the Deputy Manager position. Highlight your relevant experience in supporting individuals with severe or profound learning disabilities and complex health needs.

Tailor Your CV: Customize your CV to reflect your qualifications, particularly your NVQ Level 3 and any progress towards Level 5. Include specific examples of your experience in leading a team and managing care routines.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing person-centered care. Mention how your values align with Cream Care's mission and ethos, and provide examples of how you've successfully implemented care plans in previous roles.

Highlight Team Collaboration: Emphasize your ability to work collaboratively with other professionals and staff members. Provide examples of how you've contributed to a positive team environment and ensured that residents' needs are met effectively.

How to prepare for a job interview at Cream Care

✨Show Your Passion for Care

Make sure to express your genuine passion for providing care, especially for individuals with severe or profound learning disabilities. Share personal experiences or motivations that led you to this field, as it will resonate well with the interviewers.

✨Demonstrate Knowledge of Person-Centered Care

Be prepared to discuss what person-centered care means to you and how you would implement it in your role. Highlight any previous experiences where you successfully tailored care plans to meet individual needs.

✨Highlight Team Leadership Skills

As a Deputy Manager, you'll be leading a team. Share examples of how you've effectively managed or supported a team in the past, focusing on communication, motivation, and conflict resolution.

✨Understand Compliance and Quality Standards

Familiarize yourself with CQC standards and the importance of compliance in a residential care setting. Be ready to discuss how you would ensure these standards are met and maintained within the home.

Cream Care | Deputy Manager - Residential Care
Cream Care
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  • Cream Care | Deputy Manager - Residential Care

    Torquay
    Full-Time
    28800 - 43200 £ / year (est.)

    Application deadline: 2027-01-20

  • C

    Cream Care

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