At a Glance
- Tasks: Help maintain hot tubs and facilities, ensuring a clean and safe environment for guests.
- Company: Family-friendly holiday resort focused on exceptional guest experiences.
- Benefits: Up to £12.80 per hour, flexible shifts, and perks like friends & family passes.
- Other info: Great opportunities for career development and various start dates available.
- Why this job: Join a fun team and create memorable experiences for guests while enjoying the outdoors.
- Qualifications: Passion for customer service and willingness to learn; no prior experience needed.
The predicted salary is between 12.8 - 12.8 £ per hour.
We’re seeking friendly, reliable team members to help maintain our holiday resort’s hot tubs and guest facilities, ensuring everything stays clean, safe, and inviting. If you enjoy creating great guest experiences in a family friendly resort environment, we’d love to hear from you!
You are expected to be role models in delivering exceptional guest interactions whilst:
- Undertaking daily cleaning in all facility areas on the resort, including toilet blocks, showers, and communal kitchen and laundry facilities
- Assisting the Hot Tub Technician with changing over water and clearing of hot tubs for each new arrival
- Ensuring chemicals are always at a safe level
- Daily testing of hot tubs
- Reporting any maintenance issues and supporting any repairs of hot tubs
- Ensuring the cleaning and testing standards are upheld whilst working to a deadline
- Clearing up spillages
- Jet Washing
- Strimming
- Supporting the Park Wardens in maintaining the camping and caravan pitches and external presentation of our lodges
- Supporting the accommodation supervisors
- Sharing your park knowledge to answer queries from our guests.
No previous hot tub experience is necessary although this is preferred, as full training will be provided, but a passion for customer services and a great attitude towards learning new things is a must.
What We’re Looking For
- A passion for customer service and creating exceptional experiences.
- Comfort working outside in all weather.
- Excellent observational and communication skills.
- Confidence when interacting with the public.
- Willingness to undertake Health and Safety training and assessments.
- Possess an ability to work independently, without supervision, and as part of a larger team and enjoy sharing a passion for giving a great guest experience.
The Details
- Pay: Up to £12.80 per hour (based on age)
- Hours: Seasonal role, including weekends, school holidays, and Bank Holidays. Shifts will be rostered in advance.
- Perks: Friends & Family passes, discounted tickets, flexible shifts, and great opportunities for career development.
- Start dates: Various throughout the year—apply now for immediate or future opportunities.
Requirements: Proof of right to work in the UK (birth certificate or passport) and contact details of a reference.
Why Join Us?
If these values inspire you and you’re ready to bring energy, passion, and smiles to our guests, we’d love to hear from you!
Summer Role: Hot Tub & Facilities Team Member employer: Crealy Theme Park & Resort
Join our vibrant holiday resort team, where we prioritise creating exceptional guest experiences in a family-friendly environment. With flexible shifts, competitive pay, and opportunities for career development, you'll thrive in a supportive culture that values teamwork and customer service. Enjoy unique perks like friends and family passes while working in a picturesque location that encourages outdoor engagement and personal growth.
Contact Details:
Crealy Theme Park & Resort Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Summer Role: Hot Tub & Facilities Team Member
✨Get in Early: Embrace the Seasonal Rush
In hospitality, seasonal hiring can be a bit of a frenzy, so make sure you’re applying early. Keep an eye on when local businesses like cafés and restaurants ramp up for holiday seasons or summer rushes. We can help you stay ahead by tracking application windows—don’t miss out!
✨Join Local Hospitality Groups
Tap into local hospitality communities online or through social media. Groups on Facebook or platforms like MeetUp can be goldmines for seasonal job opportunities. Engage with these communities—join discussions, share your eagerness, and you could snag a gig before it’s even advertised!
✨Show Your Face: Walk-Ins Matter
In hospitality, nothing beats a good ol' walk-in. Visit local establishments and introduce yourself. Bring along a flashy CV and maybe even drop a line about why you’re keen to work there. Sometimes just chatting with the manager can score you an interview on the spot!
✨Use Seasonal Hiring Platforms
Look for platforms that specialise in seasonal positions in the hospitality sector. Websites dedicated to summer jobs or Festival employment can offer unique roles that align with your interests. Don't forget to apply through our website too—companies like Crealy Theme Park & Resort are constantly looking for enthusiastic seasonal workers like you!
We think you need these skills to ace Summer Role: Hot Tub & Facilities Team Member
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service game, your customer service skills are your bread and butter. Make sure your CV highlights any relevant experience you have in restaurants, cafés, or similar environments, emphasizing your ability to handle busy situations and provide excellent service.
Seasonal Availability is Key:Since this is a seasonal role, we're looking for candidates who are flexible with their availability. In your cover letter, mention specific times you’re available during the season and any previous seasonal positions you’ve held. This helps us see you as a perfect fit for this temporary gig!
Culinary Knowledge Can Set You Apart:If you have any culinary certifications or training, be sure to feature them prominently in your application. Knowing your way around a kitchen or having food safety certifications could give you an edge over other candidates when applying for a role at Crealy Theme Park & Resort.
Make It Personal:When applying through our website, use your cover letter to share why you’re passionate about working with Crealy Theme Park & Resort. Draw on any personal experiences you have in the hospitality scene and how they inspired you to apply for this seasonal role. We love a personal touch!
How to prepare for a job interview at Crealy Theme Park & Resort
✨Know Your Menu Inside Out
With a seasonal role in hospitality-food-service, it’s super important to familiarise yourself with the menu. Be ready to chat about your favourite dishes, special ingredients, and any dietary considerations people might have. This shows you're passionate and prepared to provide excellent service right from the start!
✨Brush Up on Your Customer Service Skills
In hospitality, customer service can make or break the experience. Think of scenarios where you've gone the extra mile for a guest, or how you've handled challenges with a smile. Prepare a few stories that highlight your ability to connect with customers, solve problems, and create a welcoming atmosphere.
✨Flexibility is Key
Seasonal roles often require us to be flexible with our hours and responsibilities. During the interview, be prepared to discuss your availability and willingness to adapt. Highlighting your ability to jump into different roles, whether it’s serving or kitchen support, can really set you apart.
✨Showcase Your Team Spirit
Hospitality thrives on teamwork, especially in busy seasons. Prepare to share experiences where you collaborated with colleagues to create a seamless experience for guests. If you've got any examples where you helped to lift team morale during busy shifts, mention them! It’s all about showing that you can contribute positively to the work environment.
