At a Glance
- Tasks: Help maintain hot tubs and facilities, ensuring a clean and safe environment for guests.
- Company: Family-friendly holiday resort focused on exceptional guest experiences.
- Benefits: Up to £12.80 per hour, flexible shifts, and perks like friends & family passes.
- Other info: Great opportunities for career development and various start dates available.
- Why this job: Join a fun team and create memorable experiences for guests while enjoying the outdoors.
- Qualifications: Passion for customer service and willingness to learn; no prior experience needed.
The predicted salary is between 12.8 - 12.8 £ per hour.
We’re seeking friendly, reliable team members to help maintain our holiday resort’s hot tubs and guest facilities, ensuring everything stays clean, safe, and inviting. If you enjoy creating great guest experiences in a family friendly resort environment, we’d love to hear from you!
You are expected to be role models in delivering exceptional guest interactions whilst:
- Undertaking daily cleaning in all facility areas on the resort, including toilet blocks, showers, and communal kitchen and laundry facilities
- Assisting the Hot Tub Technician with changing over water and clearing of hot tubs for each new arrival
- Ensuring chemicals are always at a safe level
- Daily testing of hot tubs
- Reporting any maintenance issues and supporting any repairs of hot tubs
- Ensuring the cleaning and testing standards are upheld whilst working to a deadline
- Clearing up spillages
- Jet Washing
- Strimming
- Supporting the Park Wardens in maintaining the camping and caravan pitches and external presentation of our lodges
- Supporting the accommodation supervisors
- Sharing your park knowledge to answer queries from our guests.
No previous hot tub experience is necessary although this is preferred, as full training will be provided, but a passion for customer services and a great attitude towards learning new things is a must.
What We’re Looking For
- A passion for customer service and creating exceptional experiences.
- Comfort working outside in all weather.
- Excellent observational and communication skills.
- Confidence when interacting with the public.
- Willingness to undertake Health and Safety training and assessments.
- Possess an ability to work independently, without supervision, and as part of a larger team and enjoy sharing a passion for giving a great guest experience.
The Details
- Pay: Up to £12.80 per hour (based on age)
- Hours: Seasonal role, including weekends, school holidays, and Bank Holidays. Shifts will be rostered in advance.
- Perks: Friends & Family passes, discounted tickets, flexible shifts, and great opportunities for career development.
- Start dates: Various throughout the year—apply now for immediate or future opportunities.
Requirements: Proof of right to work in the UK (birth certificate or passport) and contact details of a reference.
Why Join Us?
If these values inspire you and you’re ready to bring energy, passion, and smiles to our guests, we’d love to hear from you!
Summer Role: Hot Tub & Facilities Team Member employer: Crealy Theme Park & Resort
Crealy is an exceptional employer for chefs seeking a dynamic and rewarding work environment. With a supportive team culture, opportunities for career development, and the chance to work across a variety of exciting food concepts, you will thrive in a role that values quality and guest satisfaction. Additionally, our attendance bonus and flexible shift patterns make this a fantastic opportunity to enhance your earnings while enjoying a vibrant workplace.
Contact Details:
Crealy Theme Park & Resort Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Summer Role: Hot Tub & Facilities Team Member
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Crealy Theme Park & Resort. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Crealy Theme Park & Resort
Don't be shy about reaching out to Crealy Theme Park & Resort directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Summer Role: Hot Tub & Facilities Team Member
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Crealy Theme Park & Resort and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Crealy Theme Park & Resort
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
