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- Tasks: Welcome guests, manage check-ins/outs, and provide exceptional customer service.
- Company: Join the prestigious Crazy Bear boutique hotel team.
- Benefits: Earn £13 per hour, enjoy 50% off food, drinks, and stays.
- Other info: Access to career development, perks, and a fun work environment.
- Why this job: Be the face of hospitality and create memorable experiences for guests.
- Qualifications: Friendly personality and strong communication skills required.
The predicted salary is between 27360 - 27360 £ per year.
Step into the heart of hospitality as Front Office Receptionist! Are you a people‑person with a knack for creating warm and welcoming experiences? Join our prestigious team at Crazy Bear and become the face of our boutique hotel, where every smile and interaction sets the tone for a memorable stay. From greeting guests with genuine enthusiasm to seamlessly handling check‑ins and check‑outs, your impeccable customer service skills will be the cornerstone of our guests' satisfaction.
Why Join Us?
- On Target Earnings £13 per hour.
- Career Development: Access to industry‑leading training programs and opportunities to advance within the Crazy Bear.
- 50% off food & drink for up to 4 people.
- 50% off drinks.
- 50% off an overnight stay.
- 50% off Crazy Bear ticketed events.
- Free Yearly overnight stay at any of our hotels.
- A £300 referral bonus for successful new hires.
- Financial recognition reward for going above and beyond.
- Bear of the month reward for employees.
- 28 days of annual leave, inclusive of Bank Holidays.
- A workplace pension scheme for your peace of mind.
- Perks and Benefits from Hospitality Rewards.
- Additional day off for your Birthday, not taken out of annual leave.
- Additional holiday for length of service, one day per year up to maximum of 33 days inclusive of bank holidays.
Front Office Receptionist Duties:
- Hotel guests' welcome with check‑in administration.
- Showing guests to their bedrooms with full venue and bedroom information.
- Liaising with other departments to ensure we are always ready for each guest, including special requests.
- Ensuring our Hotel guests' departure goes smoothly with check‑out administration, including payments.
- Office duties including filing and reporting.
- Assisting guests with their telephone and email enquiries/reservations, offering friendly advice to sell our bedrooms, dining and Thai massage services, and up‑sell other products.
Why Choose Crazy Bear?
- 18 stunning, individually designed bedrooms.
- Both English and Thai‑inspired cuisine.
- Exclusive private dining spaces.
- A Moroccan lounge and terrace.
- Luxurious Thai massage treatment rooms.
Oxford - Front Office Receptionist employer: Crazy Bear Group
Contact Detail:
Crazy Bear Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Oxford - Front Office Receptionist
✨Tip Number 1
Get to know the hotel! Before your interview, do a bit of research on Crazy Bear. Familiarise yourself with their unique offerings and vibe. This will help you connect with the team and show that you're genuinely interested in being part of their hospitality family.
✨Tip Number 2
Practice your people skills! As a Front Office Receptionist, you'll be the face of the hotel. Role-play common scenarios with friends or family, like greeting guests or handling inquiries. The more comfortable you are, the better you'll shine during the interview!
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Choose an outfit that reflects the boutique hotel's style while keeping it professional. You'll feel more confident and ready to wow the interviewers.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. It shows initiative and enthusiasm, which are key traits for a Front Office Receptionist. Plus, it makes it easier for us to spot your application!
We think you need these skills to ace Oxford - Front Office Receptionist
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for hospitality and how you connect with people.
Tailor Your Application: Make sure to customise your application for the Front Office Receptionist role. Highlight your customer service skills and any relevant experience that shows you can create those warm and welcoming experiences we value.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and structure your information logically. This helps us quickly see why you’d be a great fit for our team!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Crazy Bear!
How to prepare for a job interview at Crazy Bear Group
✨Show Your People Skills
As a Front Office Receptionist, your ability to connect with guests is crucial. During the interview, share specific examples of how you've created welcoming experiences in previous roles. This will demonstrate your knack for customer service and your enthusiasm for making guests feel at home.
✨Know the Hotel Inside Out
Familiarise yourself with Crazy Bear's unique offerings, from the stunning bedrooms to the Thai massage services. Being able to discuss these details during your interview shows genuine interest and helps you stand out as a candidate who is ready to promote the hotel’s features.
✨Prepare for Common Scenarios
Think about potential situations you might face as a receptionist, like handling difficult guests or managing busy check-in times. Prepare responses that highlight your problem-solving skills and ability to stay calm under pressure. This will show that you're ready for the challenges of the role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or what a typical day looks like. This not only shows your interest in the position but also helps you gauge if Crazy Bear is the right fit for you.