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- Tasks: Create unforgettable guest experiences while managing check-ins and assisting with inquiries.
- Company: Join the vibrant Crazy Bear Group, known for its unique hospitality.
- Benefits: Earn £13 per hour plus amazing perks like discounts and a yearly stay.
- Other info: Great career development opportunities in a fun and dynamic environment.
- Why this job: Be the face of hospitality and make a real difference in guests' stays.
- Qualifications: Enthusiastic attitude and excellent customer service skills are a must.
The predicted salary is between 27000 - 28000 £ per year.
Crazy Bear Group is looking for a Front Office Receptionist in Stadhampton, England. The ideal candidate should be enthusiastic and have excellent customer service skills to create memorable experiences for guests.
Responsibilities include:
- Managing check-ins and check-outs
- Assisting with inquiries
- Coordinating with departments to meet guest needs
The position offers a competitive hourly wage of £13, along with numerous perks including discounts on food and drink, a yearly overnight stay, and career development opportunities.
Boutique Hotel Front Desk & Guest Experience Lead in Oxford employer: Crazy Bear Group
Contact Detail:
Crazy Bear Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Boutique Hotel Front Desk & Guest Experience Lead in Oxford
✨Tip Number 1
Get to know the company! Research Crazy Bear Group and their values. When you walk into that interview, show us you’re not just another candidate but someone who genuinely connects with our mission of creating memorable guest experiences.
✨Tip Number 2
Practice your customer service skills! Role-play common scenarios you might face at the front desk. We want to see how you handle inquiries and resolve issues, so being prepared will help you shine during the interview.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look smart and professional when you come to meet us. It shows you care about the role and respect our guests.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop us a quick thank-you email. It’s a nice touch that keeps you on our radar and shows your enthusiasm for the position. Plus, it’s a great way to reiterate why you’d be a perfect fit!
We think you need these skills to ace Boutique Hotel Front Desk & Guest Experience Lead in Oxford
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through. We want to see that you’re excited about creating memorable experiences for guests, so don’t hold back!
Tailor Your Application: Make sure to customise your CV and cover letter to highlight relevant experience. We love seeing how your skills align with the responsibilities of managing check-ins and assisting with inquiries.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and gets straight to the heart of why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Crazy Bear Group.
How to prepare for a job interview at Crazy Bear Group
✨Know the Company
Before your interview, take some time to research Crazy Bear Group. Understand their values, what makes them unique, and their approach to guest experiences. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Front Office Receptionist, your customer service skills are crucial. Prepare examples from your past experiences where you went above and beyond for a guest or resolved a difficult situation. This will demonstrate your ability to create memorable experiences for guests.
✨Practice Common Interview Questions
Think about common interview questions related to hospitality and customer service. Questions like 'How would you handle a difficult guest?' or 'What does excellent customer service mean to you?' are likely to come up. Practising your responses will help you feel more confident during the interview.
✨Dress the Part
First impressions matter, especially in the hospitality industry. Dress smartly and professionally for your interview. This shows that you respect the opportunity and understand the importance of presentation in creating a positive guest experience.