At a Glance
- Tasks: Welcome guests, manage check-ins/outs, and ensure a memorable stay.
- Company: Join the Crazy Bear, a unique boutique hotel with a vibrant culture.
- Benefits: Earn £13/hour, enjoy 50% off food, drinks, and stays, plus more perks!
- Other info: Dynamic team environment with opportunities for career growth and rewards.
- Why this job: Be the face of hospitality and create unforgettable experiences for guests.
- Qualifications: Great communication skills and a passion for customer service.
The predicted salary is between 13 - 13 £ per hour.
Step into the heart of hospitality as Front Office Receptionist! Are you a people-person with a knack for creating warm and welcoming experiences? Join our prestigious team at Crazy Bear and become the face of our boutique hotel, where every smile and interaction sets the tone for a memorable stay. From greeting guests with genuine enthusiasm to seamlessly handling check-ins and check-outs, your impeccable customer service skills will be the cornerstone of our guests' satisfaction.
Why Join Us?
- On Target Earnings £13 per hour.
- Career Development: Access to industry-leading training programs and opportunities to advance within the Crazy Bear.
- 50% off food & drink for up to 4 people.
- 50% off drinks.
- 50% off an overnight stay.
- 50% off Crazy Bear ticketed events.
- Free Yearly overnight stay at any of our hotels.
- A £300 referral bonus for successful new hires.
- Financial recognition reward for going above and beyond.
- Bear of the month reward for employees.
- 28 days of annual leave, inclusive of Bank Holidays.
- A workplace pension scheme for your peace of mind.
- Perks and Benefits from Hospitality Rewards.
- Additional day off for your Birthday, not taken out of annual leave.
- Additional holiday for length of service, one day per year up to maximum of 33 days inclusive of bank holidays.
Front Office Receptionist Duties:
- Hotel guests’ welcome with check-in administration.
- Showing guests to their bedrooms with full venue and bedroom information.
- Liaising with other departments to ensure we are always ready for each guest, including special requests.
- Ensuring our Hotel guests’ departure goes smoothly with check-out administration, including payments.
- Office duties including filing and reporting.
- Assisting guests with their telephone and email enquiries/reservations, offering friendly advice to sell our bedrooms, dining and Thai massage services, and up-sell other products.
Why Choose Crazy Bear?
The Crazy Bear Group is more than just a workplace – it’s a celebration of indulgence and originality. At our Stadhampton venue, you’ll be immersed in a truly unique environment featuring:
- 18 stunning, individually designed bedrooms.
- Both English and Thai-inspired cuisine.
- Exclusive private dining spaces.
- A Moroccan lounge and terrace.
- Luxurious Thai massage treatment rooms.
We pride ourselves on fostering a team culture where innovation thrives, and every team member is empowered to deliver exceptional guest experiences. If you’re ready to embrace a role that challenges, excites and rewards, we want to hear from you!
Apply Now: Take the next step in your culinary journey and become part of the Crazy Bear experience. If you’re looking for something different, you’ve found it.
Hotel Receptionist employer: Crazy Bear Group
At Crazy Bear, we pride ourselves on being a leading luxury hospitality brand that values exceptional service and teamwork. Our vibrant work culture fosters personal growth through industry-leading training programs and offers unique perks such as generous discounts, a free yearly overnight stay, and additional holiday for length of service. Join us in creating memorable dining experiences while enjoying a supportive environment that rewards excellence and dedication.
