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- Tasks: Lead strategic partnerships and drive sales growth with top UK grocery retailers.
- Company: Join Crayola, a beloved brand inspiring creativity in children since 1903.
- Benefits: Enjoy a fun, collaborative culture with a focus on diversity and inclusion.
- Why this job: Shape the future of Crayola while making a positive impact on families and educators.
- Qualifications: Experience in national account management within FMCG; strong commercial acumen required.
- Other info: Be part of a dynamic team that values personal and professional growth.
The predicted salary is between 48000 - 84000 £ per year.
Senior National Account Manager- Grocery
Senior National Account Manager- Grocery
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Direct message the job poster from Crayola
Crayola has inspired children to express their creativity since 1903. Crayolians take pride in fulfilling our mission of helping parents and educators raise creatively alive children around the world. Join our team and be part of an iconic brand that develops quality art products and experiences that are loved by families and preferred by teachers. Our company culture is mission focused, and encourages fun, collaboration, transparency, and helping others. We are committed to diversity and inclusion. Crayola believes a diverse workforce provides a broad spectrum of perspectives which enables us to create innovate products and continuously improve our work processes. We have an intentional focus on fostering a work environment where all employees feel valued and appreciated.
About the Role:
The Senior National Account Manager- Grocery, will be instrumental in driving profitable sales growth and category leadership with some of the UK’s leading grocery and FDM retail partners. This is a pivotal role within our UK&I commercial team—offering the opportunity to shape strategic partnerships and bring the Crayola brand to even more families!
This is a high-impact, customer-facing role with full ownership of your account portfolio. You’ll lead the development and execution of strategic Joint Business Plans (JBPs), nurture strong partnerships, and ensure Crayola’s values and commercial goals are consistently delivered.
In this role, you will own the full P&L for your account base—managing volume, net sales, and gross profit targets while identifying opportunities for sustainable growth. You’ll lead strategic forecasting and performance analysis, proactively mitigate risk, and ensure seamless execution across key customer touchpoints. By leveraging insights and developing influential customer relationships, you will translate data into decisions that unlock value for both Crayola and its retail partners. As part of a high-performing commercial team, your ability to influence, collaborate cross-functionally, and drive forward Crayola’s brand ambitions in the value channel will be key to your success.
Key Responsibilities:
- Shape and Lead Customer Strategies: Develop and implement impactful account plans aligned with Crayola’s strategic objectives, grounded in insight and collaboration.
- Full P&L accountability: Manage sales, profit, promotional investment and accurate forecasting across your customer base.
- Drive category leadership: Champion innovative and inclusive approaches to delivering customer solutions that drive shared value.
- Monitor performance and identify opportunities: Analyse key account performance, customer satisfaction levels, and key commercial metrics to fuel growth and proactively mitigate any risks.
- Deliver actionable business insights: Provide regular updates and commercial reporting to internal stakeholders, offering clear, strategic recommendations.
- Lead account-level planning: Build and execute annual operating plans that align with Crayola’s overarching strategic direction and goals.
- Champion cross-functional collaboration Work closely with Category, Operations, Customer Service, Finance, and Marketing to ensure end-to-end excellence and a seamless customer journey.
- Forecasting and demand planning: Lead the forecasting process for your accounts, collaborating with supply chain and commercial teams to ensure alignment.
- Manage commercial terms and support negotiations: Ensure customers operate within agreed trading terms, and review and negotiate agreements to secure favourable terms for Crayola.
- Contribute to team development: Support knowledge sharing and play an active role in shaping a positive, inclusive and high-performing commercial team culture.
________________________________________
What we’re looking for:
- Proven experience in national account management or commercial roles– Demonstrated success managing major grocery or FDM accounts within FMCG environment.
- Strong Commercial Acumen and Financial Capability– Comfortable managing account performance, forecasting and shaping strategic JBPs.
- Strategic and Curious Mind– Brings fresh ideas, is forward-thinking, and uses insight to inform and adapt approach.
- Inclusive Communicator and Relationship Builder– Builds meaningful partnerships, listens actively, and communicates with clarity and empathy.
- Commercially curious and analytical Skilled at interpreting data and using insight to inform decisions, highlight opportunities, and support planning.
- Familiarity with the UK retail landscape Experience working with UK retailers—value channel exposure is beneficial, though not essential.
- Collaborative cross-functional mindset Comfortable working across departments like Marketing, Supply Chain, and Finance to drive aligned outcomes.
- Organised, adaptable and self-motivated Able to manage multiple priorities and work proactively in a fast-paced, evolving environment.
- Keen to learn and grow with the business A positive, team-first attitude with the desire to develop both personally and professionally within a dynamic, values-led company.
Diversity & Inclusion at Crayola
We will cultivate diversity and create a culture of inclusion for our collective brands – one that grows through sustained action, demonstrates care for every life experience, inspires new products and content, and builds a sense of belonging in which every employee is able to be their very best. Learn more about Crayola’s Diversity and Inclusion strategy here.
Green is our favourite colour!
Crayola cares about the environment and responsibly makes the products you love. Learn more about Crayola’s creative solutions for greener tomorrows here.
Seniority level
-
Seniority level
Associate
Employment type
-
Employment type
Full-time
Job function
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Industries
Retail Art Supplies
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Senior National Account Manager- Grocery employer: Crayola
Contact Detail:
Crayola Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior National Account Manager- Grocery
✨Tip Number 1
Familiarise yourself with Crayola's brand values and mission. Understanding their commitment to creativity, diversity, and inclusion will help you align your approach when discussing how you can contribute to their goals during interviews.
✨Tip Number 2
Network with current or former employees of Crayola, especially those in similar roles. They can provide valuable insights into the company culture and expectations, which can help you tailor your discussions and demonstrate your fit for the team.
✨Tip Number 3
Stay updated on trends within the UK grocery sector and FMCG landscape. Being able to discuss recent developments or challenges in the industry will showcase your commercial acumen and strategic thinking during conversations with the hiring team.
✨Tip Number 4
Prepare examples of how you've successfully managed P&L and developed Joint Business Plans in previous roles. Highlighting specific achievements will demonstrate your capability and readiness to take on the responsibilities of the Senior National Account Manager position.
We think you need these skills to ace Senior National Account Manager- Grocery
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in national account management, particularly within the grocery or FMCG sectors. Use specific examples that demonstrate your success in managing major accounts and achieving sales growth.
Craft a Compelling Cover Letter: In your cover letter, express your passion for Crayola's mission and values. Discuss how your skills align with the role's requirements, particularly your ability to develop strategic partnerships and drive category leadership.
Showcase Your Analytical Skills: Since the role requires strong commercial acumen and analytical capabilities, provide examples of how you've used data to inform decisions and identify growth opportunities in previous roles.
Highlight Cross-Functional Collaboration: Emphasise your experience working collaboratively across departments such as Marketing, Supply Chain, and Finance. This will demonstrate your ability to drive aligned outcomes and contribute to a positive team culture.
How to prepare for a job interview at Crayola
✨Understand Crayola's Mission
Before your interview, take some time to familiarise yourself with Crayola's mission and values. Show how your personal values align with theirs, especially regarding creativity, diversity, and inclusion.
✨Demonstrate Your Commercial Acumen
Be prepared to discuss your experience managing major grocery accounts. Highlight specific examples where you've driven sales growth or improved profitability, as this role requires strong financial capability.
✨Showcase Your Strategic Thinking
Think about how you can contribute to developing impactful account plans. Be ready to share insights on how you’ve used data to inform decisions and drive strategic initiatives in previous roles.
✨Emphasise Cross-Functional Collaboration
This role involves working closely with various departments. Prepare examples of how you've successfully collaborated with teams like Marketing, Finance, or Operations to achieve common goals.
