At a Glance
- Tasks: Manage student records and provide top-notch customer service to students and staff.
- Company: Friendly college environment in central Crawley, focused on personal growth.
- Benefits: Generous leave, pension scheme, discounts, and professional development opportunities.
- Other info: Supportive team atmosphere with opportunities for career advancement.
- Why this job: Play a vital role in shaping the student experience and making a difference.
- Qualifications: Experience with Management Information Systems and strong customer service skills.
The predicted salary is between 20790 - 25410 £ per year.
Are you looking for that ideal administrative role, in the convenient location of central Crawley? As a Student Records Administrator, you will:
- have a good eye for detail when entering data into the Management Information System (MIS) and checking both online and paper enrolment forms for accuracy
- provide excellent customer service in response to queries from staff, students and parents / carers
- assist with the maintenance of records held on the MIS including processing student withdrawals and transfers
- provide a year-round front of house service on a rota basis as required
- manage and reply promptly to emails, written correspondence and verbal communication
What we can offer you in this role:
- a supportive and friendly team
- The opportunity to play a vital role in the student journey at college
- An environment that fosters personal growth and collaboration, to change lives through learning
What you will bring to the role:
- experience of working with Management Information Systems (MIS)
- experience of working with the public in a customer service environment
- a working knowledge of Microsoft Office, specifically Excel
- the ability to communicate with a diverse range of people at all levels, verbally and in writing
Our Staff Benefits - see attached job pack for further information:
- Local Government Pension Scheme, with the Group contributing 15% of your actual pensionable pay
- 25 days annual leave, increasing to 28 days in line with continuous service, plus bank holidays and college closure days over the Christmas period which are not deducted from annual leave entitlement
- Access to a range of discount schemes including shopping, restaurants, gym, travel, cinema and onsite facilities
- Employee Assistance Programme
- Enhanced family friendly policies including enhanced maternity, paternity and adoption leave
- Continuous professional development opportunities
The working pattern for this role will be Monday to Thursday 08.30 - 17.00, Friday 08.30 - 16.30.
Student Records Administrator in Kent employer: Crawley College
Crawley College is an excellent employer, offering a supportive work culture that prioritises employee development and growth. With competitive salaries and additional allowances, we ensure our staff are well-compensated while fostering a collaborative environment where your contributions truly matter. Join us in making a difference in the community while enjoying the benefits of working in a vibrant educational setting.
