b Overview /b p In this role you lead the Housing Advice and Prevention service to prevent homelessness and improve housing outcomes. You will drive performance, develop the team, and implement innovative, customer-centred approaches in line with housing legislation. You’ll work with internal and external partners to deliver a homelessness prevention strategy at scale and influence service improvements. This is a strategic, impact-focused opportunity in a dynamic local government setting. /p b Pay / Benefits /b ul li generous employee benefits package /li li range of discounts and wellbeing incentives /li li structured learning and development from day one /li /ul b Responsibilities /b ul li Lead and develop the Housing Advice and Prevention team /li li Ensure statutory homelessness duties are delivered lawfully /li li Drive homelessness prevention initiatives and partnership working /li li Monitor service performance and drive continuous improvement /li li Manage budgets and resources effectively /li li Oversee complex housing cases and provide expert guidance /li li Develop policies, procedures and service standards /li li Collaborate with housing providers, support agencies, health services and voluntary sector partners /li li Prepare reports and present to senior management and elected members /li li Support strategic objectives for homelessness prevention and housing stability /li /ul b Key requirements /b ul li Significant experience managing housing advice, homelessness prevention or housing options services /li li Excellent knowledge of homelessness legislation and housing law (including the Homelessness Reduction Act 2017) /li li Experience leading, motivating and developing high-performing teams /li li Strong case management and decision-making skills /li li Experience managing performance, quality standards and service improvement initiatives /li li Excellent communication and partnership-building skills /li li Experience working with vulnerable households and delivering customer-focused services /li li Ability to analyse data, identify trends and implement effective solutions /li /ul ul li customer-focused /li li leadership and people management /li li partnership-building /li li case management /li li data analysis and trend identification /li li service performance monitoring /li /ul
Housing Advice and Prevention Manager employer: Crawley Borough Council
Crawley Borough Council is an excellent employer, offering a supportive work culture that values community engagement and employee development. With flexible hybrid working arrangements and a commitment to social housing, employees can make a meaningful impact while enjoying a healthy work-life balance and opportunities for professional growth.
