At a Glance
- Tasks: Manage facilities, perform maintenance, and support smart technology implementation.
- Company: Join Crawley Borough Council, a community-focused employer.
- Benefits: Generous employee benefits, discounts, and wellbeing incentives.
- Other info: Fixed term contract with varied shifts and excellent career development opportunities.
- Why this job: Be part of a dynamic team making a real difference in the community.
- Qualifications: Confident, organised, and customer-focused with a full UK driving licence.
The predicted salary is between 24000 - 36000 £ per year.
- Extra payment(s): Participation in the Standby Scheme, 14% weekend work allowance
Are you confident, a team player and self-motivated? Can you demonstrate organisational skills? Are you passionate about delivering excellent customer service, and have a positive attitude to change and problem solving?
We are looking for a customer focused individual to join our busy Facilities teams, to help safely manage several facilities including the Town Hall, community centres, sports pavilions, public toilets, allotments and cemeteries.
The role will include undertaking minor repairs and maintenance of the facilities, health and safety checks and ensuring compliance, meeting and greeting hirers, and opening and closing facilities for hirers and contractors.
You need to be physically fit and mobile to undertake the full requirements of this role.
There is one full-time permanent vacancy and one 12-month fixed-term vacancy available. Please specify on your application form which position(s) you wish to be considered for.
Additional information
The role requires you to work a shift rota including early shifts, late shifts, weekends and bank holidays. The standard working week is an average of 37 hours per week on an eight week rolling rota. You will be required to undertake out of hours callout as part of the rota, for which standby payment will be applied.
A full and current UK driving licence will be an essential requirement of the role.
You will be required to wear a uniform which is provided.
You will be required to undertake a First Aid at Work qualification.
Employee benefits
- We offer a generous employee benefits package , with a range of discounts, benefits and wellbeing incentives to suit everyone.
- At Crawley Borough Council, you will have access to a structured programme of learning from day one, designed to help you succeed in your role and grow your career.
Our way of working
Our shared values and behaviours reflect the special nature of our council. We encourage all colleagues to put them into practice, whatever job they do. Take a look to see if we are the perfect match.
Safer recruitment
Crawley Borough Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an inclusive and diverse employer of first choice reflecting the community we serve and particularly welcome applications from all under represented groups.
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Facilities Officer (Mobile) in Northgate employer: Crawley Borough Council
Crawley Borough Council is an excellent employer, offering a supportive work environment that prioritises employee growth and development. With a hybrid working model, you can enjoy the flexibility of balancing home and office work while being part of a team dedicated to making a positive impact in the community. The generous benefits package ensures that you are well-supported from day one, making this role both meaningful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Facilities Officer (Mobile) in Northgate
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Crawley Borough Council. Understanding their values and how they operate will help you tailor your responses and show that you're a great fit for their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your organisational skills and customer service experience, as these are key for the Facilities Officer role.
✨Tip Number 3
Be ready to demonstrate your problem-solving skills! Think of examples from your past experiences where you've tackled challenges effectively. This will show the interviewers that you can handle the demands of the job.
✨Tip Number 4
Don’t forget to ask questions! Prepare a few thoughtful questions about the role or the team. This not only shows your interest but also helps you determine if this is the right place for you. And remember, apply through our website for a smoother process!
We think you need these skills to ace Facilities Officer (Mobile) in Northgate
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight your experience in delivering excellent customer service. We want to see how you've gone above and beyond for customers in the past, so share specific examples that demonstrate your passion for helping others.
Be Organised and Detail-Oriented:Since the role involves planning and organising work, it's crucial to showcase your organisational skills. We recommend mentioning any relevant experiences where you successfully managed multiple tasks or projects at once.
Demonstrate Problem-Solving Abilities:We love a good problem-solver! In your application, include instances where you've tackled challenges head-on. This could be anything from resolving a facility issue to implementing smart technology solutions.
Apply Through Our Website:Don't forget to apply through our website! It's the easiest way for us to receive your application. Just make sure to fill out the application form completely, as we won't accept CVs without it.
How to prepare for a job interview at Crawley Borough Council
✨Know Your Stuff
Make sure you understand the role of a Facilities Officer inside out. Familiarise yourself with the responsibilities like maintenance, health and safety checks, and customer service. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in previous roles. Whether it's fixing a maintenance issue or dealing with a difficult customer, having specific stories ready will demonstrate your problem-solving abilities and adaptability.
✨Demonstrate Team Spirit
As a team player, it’s important to convey your ability to work well with others. Think of instances where you collaborated effectively with colleagues or contractors. Highlighting your teamwork skills will resonate well with the interviewers.
✨Be Ready for Practical Questions
Expect questions that assess your practical knowledge and physical capabilities. Be prepared to discuss how you would handle specific scenarios related to facility management, including any relevant experience you have with smart technology or health and safety compliance.
