At a Glance
- Tasks: Lead a team to prevent homelessness and improve housing outcomes.
- Company: Dynamic local government focused on impactful housing solutions.
- Benefits: Generous benefits package, discounts, and structured learning from day one.
- Other info: Collaborate with various partners to drive meaningful change.
- Why this job: Make a real difference in your community by tackling homelessness.
- Qualifications: Experience in housing advice and strong leadership skills required.
The predicted salary is between 44595 - 54505 £ per year.
Overview
In this role you lead the Housing Advice and Prevention service to prevent homelessness and improve housing outcomes.
You will drive performance, develop the team, and implement innovative, customer-centred approaches in line with housing legislation.
You’ll work with internal and external partners to deliver a homelessness prevention strategy at scale and influence service improvements.
This is a strategic, impact-focused opportunity in a dynamic local government setting.
- Pay / Benefits
- generous employee benefits package
- range of discounts and wellbeing incentives
- structured learning and development from day one
Responsibilities
- Lead and develop the Housing Advice and Prevention team
- Ensure statutory homelessness duties are delivered lawfully
- Drive homelessness prevention initiatives and partnership working
- Monitor service performance and drive continuous improvement
- Manage budgets and resources effectively
- Oversee complex housing cases and provide expert guidance
- Develop policies, procedures and service standards
- Collaborate with housing providers, support agencies, health services and voluntary sector partners
- Prepare reports and present to senior management and elected members
- Support strategic objectives for homelessness prevention and housing stability
- Key requirements
- Significant experience managing housing advice, homelessness prevention or housing options services
- Excellent knowledge of homelessness legislation and housing law (including the Homelessness Reduction Act 2017)
- Experience leading, motivating and developing high-performing teams
- Strong case management and decision-making skills
- Experience managing performance, quality standards and service improvement initiatives
- Excellent communication and partnership-building skills
- Experience working with vulnerable households and delivering customer-focused services
- Ability to analyse data, identify trends and implement effective solutions
- customer-focused
- leadership and people management
- partnership-building
- case management
- data analysis and trend identification
- service performance monitoring
Housing Advice and Prevention Manager in Crawley employer: Crawley Borough Council
Crawley Borough Council is an excellent employer, offering a supportive work culture that values community engagement and employee development. With flexible hybrid working arrangements and a commitment to social housing, employees can make a meaningful impact while enjoying a healthy work-life balance and opportunities for professional growth.
