At a Glance
- Tasks: Assist customers with parts advice and ensure they get the right machinery components.
- Company: Join Crawfords, a family-oriented company with strong values of trust and respect.
- Benefits: Starting pay at £12.50, apprenticeship opportunities, and health benefits.
- Other info: Flexible hours with opportunities for growth and development.
- Why this job: Make a real impact while learning in a dynamic and supportive environment.
- Qualifications: Strong communication skills and some knowledge of machinery or automotive.
The predicted salary is between 26000 - 26000 £ per year.
As the Parts Sales Advisor, you will play a vital role in assisting customers, providing expert advice, and ensuring they receive the right parts and consumables for their machinery. Your exceptional customer service skills and product knowledge will be essential in delivering a seamless and satisfactory experience to our valued customers.
At Crawfords, our culture and values form the foundation of our organisation. We are a company that values family, trust, passion, and respect, and we are seeking a dynamic individual who shares these core commitments. If you are ready to make a meaningful impact and contribute to the ongoing success of our organisation, we would love to hear from you. This is an exciting opportunity to join a company with a rich history and a bright future.
Responsibilities:
- Identifying customer spare parts requirements: In-store, over the phone, and via email, using online parts systems
- Sales Order Processing and Invoicing: Using our Dealer Management System (Ibcos Gold)
- Organising part returns: Within time restrictions and coordinating with couriers
- Assisting with rolling stock-taking programmes: Ensuring all stock is correctly located at all times
- Pre-picking of parts
- General housekeeping: Maintaining tidiness of the department
- Maintaining a clean and safe working environment
- Managing goods in and out: Receiving, checking, and putting away supplier deliveries, and informing of shortages or damaged stock
Experience and attributes:
- Excellent customer communication skills and telephone manner essential
- Agricultural machinery or automotive knowledge essential
- Computer literacy: Confident using Microsoft Word, Excel, and Office
- Ability to work under pressure and in a fast-paced environment
- Good time keeping
- Flexibility: Willing to adapt when needed
- Multi-tasking ability
- Deadline orientated
- Organised
- Experience working with Ibcos Gold system: Advantageous but not essential, as full training will be provided.
- Ability to work under pressure in a fast-paced environment as part of team and independently
Benefits, wellbeing and development:
- Hourly Rate, starting from: £12.50 (depending on experience, to be discussed in detail at interview stage)
- Apprenticeship Route Available: For candidates wishing to develop through a structured training programme
- Working Hours: 8am to 5.00pm, Monday to Friday. During Harvest, hours will be 7.30am to 6.30pm, with weekend and additional hours required for shows/working days throughout the year on a rota basis.
- Crawfords Loyalty Scheme: Length of Service
- Westfield Healthcare Plan and Incentives
- Health Assured (Employee Assistance Programme)
Trainee Parts Advisor employer: Crawfords Group
Crawfords is an exceptional employer that prioritises family, trust, passion, and respect within its vibrant work culture. As a Trainee Parts Advisor, you will benefit from structured training opportunities, competitive hourly rates starting at £12.50, and a supportive environment that encourages personal and professional growth. Join us in making a meaningful impact while enjoying the advantages of our loyalty scheme and comprehensive healthcare plans.
StudySmarter Expert Advice🤫
We think this is how you could land Trainee Parts Advisor
✨Connect with Local Farms and Communities
Get your hands dirty by connecting with local farms and agricultural co-operatives. Many farms look for trainees, especially during peak seasons, so don’t hesitate to reach out directly or attend local agricultural fairs where you can meet farmers and learn about potential opportunities.
✨Join Agronomy or Farming Groups
Dive into online communities or local meetups focused on agriculture. Join Facebook groups, LinkedIn networks, or relevant forums where both new and experienced agricultural professionals hang out. It’s a fantastic way to learn from others and keep an ear out for trainee openings that might not be widely advertised.
✨Volunteer for Agricultural Projects
Consider volunteering for agricultural initiatives or research projects. This not only gives you hands-on experience but also connects you with industry professionals who can vouch for your commitment and skills when trainee positions crop up.
✨Don’t Sleep on Job Portals and Local Advertisements
Keep an eye on job portals and local newspapers for trainee positions in agriculture. Sometimes, the best opportunities are listed in local ads or e-newsletters from agricultural societies. And of course, don’t forget to apply directly through our website for any roles that spark your interest!
We think you need these skills to ace Trainee Parts Advisor
Some tips for your application 🫡
Show Off Your Passion for Agriculture:In your cover letter, let your enthusiasm for agriculture shine through! Talk about why you’re interested in this industry and what excites you about becoming a trainee at Crawfords Group. Whether it's a project you've done or a field experience, showing passion can really set you apart from the crowd.
Highlight Relevant Coursework and Projects:Since you're applying for a trainee position, it's crucial to feature any relevant coursework or projects on your CV. If you've taken subjects related to crop science, animal husbandry, or sustainable farming practices, be sure to mention them. This will show that you've got the foundational knowledge needed to succeed at Crawfords Group.
Research the Company’s Values:Learn about Crawfords Group and its values — maybe they focus on sustainable practices or innovation in agriculture. Weave this knowledge into your application, especially in your cover letter, to demonstrate that you’re not just looking for any role, but this role with them. It shows you’re truly interested and can help you connect your own values with theirs.
Keep It Informal and Accessible:As a trainee, employers at Crawfords Group will be looking for potential and eagerness to learn rather than a pristine record. Use a friendly tone in your application, showing your personality! Be sure to share any hands-on experiences, even if they were just side projects or volunteering, to showcase your willingness to dive into the work.
How to prepare for a job interview at Crawfords Group
✨Brush Up on Your Agricultural Knowledge
Make sure you're familiar with current trends in agriculture, including sustainable practices and the latest technologies like precision farming. Knowing about these topics will show Crawfords Group that you’re genuinely interested in the field and ready to learn.
✨Hands-On Skills Matter
Since it’s a trainee role, they might ask you about any practical experience you’ve had in farming or agricultural projects. If you've worked on a farm, even just a summer job, be ready to highlight what you did, any specific techniques you learned, and how it shaped your interest in agriculture.
✨Show Your Passion for Learning
As a trainee, your eagerness to learn will be a big selling point. Think about what excites you about the agricultural industry and how being part of Crawfords Group could help you grow. Be prepared to share your career aspirations in this context.
✨Expect Behavioural Questions
Prepare for some good old behavioural interview questions focusing on teamwork and problem-solving, which are vital in agriculture. Think of scenarios where you’ve worked collaboratively, demonstrated resilience, or dealt with challenges in fieldwork or group projects.
