Redefine delivery in loss adjusting platforms by using AI as the default way of working across analysis, design, and implementation.
Focus: speed, technical depth, and hands-on execution across claims, billing, and payment flows.
Hands-on role combining:
• AI-driven analysis & specification
• Deep technical system analysis (incl. legacy VB6/VB98)
Responsibilities
AI-First Analysis & Build
- Use AI (e.g. Claude Sonnet) to generate:
- User stories
- Acceptance criteria
- Functional specs
- UI mockups
- Most work is executed through AI (manual approaches are exception)
- Accelerate analysis, specification generation, and delivery workflows using AI-assisted processes
Technical System Analysis
- Analyse complex claims & loss adjusting systems
- Backend analysis including SQL, stored procedures, data mapping and impact assessments
- Support production issue analysis, operational stability, and root cause investigations
- Produce implementation-ready technical documentation for both technical and non-technical stakeholders
Loss Adjusting Flows
- Work across:
- FNOL
- Triage & assignment
- Field adjusting
- Billing & invoicing
- Trust & payment handling
- Settlement
AI-Generated UI + Code
- Generate UI mockups using AI
- Translate mockups into working Angular code using AI
- Independently validate and refine production-ready Angular output
- Support scalable reusable component-based front-end architecture
Delivery Execution
- Work directly with engineers
- Ensure outputs are immediately buildable
- Work closely with Product Owners, business stakeholders, and developers across the delivery lifecycle
Support sprint planning, backlog refinement, and Agile delivery workflows
Qualifications
| Technical Skills
Must-Haves
Key Strengths
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Senior Technical Business Analyst – AI & Loss Adjusting Transformation employer: Crawford
As a Resiliency & Recovery Manager, you will thrive in a dynamic work environment that prioritises innovation and collaboration. Our company fosters a culture of continuous learning and professional development, offering employees the chance to enhance their skills while working on cutting-edge recovery solutions. Located in a vibrant area, we provide a supportive atmosphere where your contributions are valued, and your career can flourish.
