Crawford is seeking an investigator to carry out external investigations and conduct Investigative Desktop Interviews within the UK. You will manage a caseload, validate policy cover, and provide advice to policyholders while managing expectations under SLA guidelines.
Responsibilities include attending appointments, producing insurer reports, maintaining files, and delivering updates to policyholders, insurers and branches. You will develop professional skills and adhere to FSA/TCF standards.
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Regional Field Investigator: Claims & Policy Support employer: Crawford
Crawford in Glasgow is an excellent employer, offering a dynamic work culture that prioritises customer satisfaction and employee development. With a strong focus on teamwork and communication, employees are encouraged to grow their skills and advance their careers while making a meaningful impact in the insurance industry. The supportive environment and commitment to professional growth make Crawford a rewarding place to work for those passionate about delivering exceptional service.