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- Tasks: Support clients by handling and settling Subsidence claims with a focus on communication.
- Company: Join a successful global organisation with a strong commitment to career development.
- Benefits: Full exam support, promotional opportunities, and an inclusive culture.
- Other info: Flexible training opportunities and support for gaining insurance qualifications.
- Why this job: Kick start your career while making a real difference for clients.
- Qualifications: Problem solvers with good negotiation and relationship-building skills are encouraged to apply.
The predicted salary is between 30000 - 40000 £ per year.
Our Subsidence Advisor opportunities are ideal to kick start your career with a well-established and highly successful Global organisation. We also offer career development with full exam and study support, promotional opportunities and a fully inclusive culture. You’ll initially be based in one of our UK offices during training, depending on location and experience; office-based working may be required for the role.
Responsibilities
- You’ll be supporting our valued clients in proactively handling and settling Subsidence claims, which will be a caseload of domestic and commercial with various values.
- A large part of this role will be interpreting technical data, investigation information, repair schedules and translating this into customer-friendly documents.
- The technical aspect takes around six months to master depending upon your experience, but we’ll provide the tools, guidance and support to guide you through your development and progression.
- The key to this role is communication: keeping the policyholder informed and up to date with progress, providing a first-class service to ensure the customer journey is the best possible.
- You’ll need to remove hurdles in the process if required, ensuring you get to the root cause of issues, take responsibility to resolve problems and collate all necessary details to ensure swift settlement whenever possible.
Qualifications
- We’re looking for talent: problem solvers who relish challenges and provide solutions.
- Candidates that are keen on learning client servicing skills.
- Previous claims handling experience is an advantage, but we’d like to hear from you if you have a similar commercial background.
- Good negotiation skills – for arranging appointments and explaining information when there is pushback on settlement.
- Strong relationship building skills – engaging with all parties, providing support and help when it’s most needed.
- To understand what matters to the customer and to put this first – putting yourself in their shoes.
- Good IT skills, with a keen eye for detail.
- Ideally hold an insurance qualification, but we’ll support and fund you to gain this if not.
- Flexibility in travelling on ad hoc occasions for training and meetings.
Subsidence- Advisor in Nottingham employer: Crawford
Contact Detail:
Crawford Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Subsidence- Advisor in Nottingham
✨Tip Number 1
Network like a pro! Reach out to people in the industry on LinkedIn or at local events. We can’t stress enough how important it is to make connections; you never know who might have the inside scoop on job openings.
✨Tip Number 2
Practice your interview skills! Grab a mate and do some mock interviews. We all know that first impressions count, so being able to communicate your problem-solving skills and customer service mindset clearly will set you apart.
✨Tip Number 3
Research the company culture! Understanding what makes our organisation tick will help you tailor your approach. We value communication and customer focus, so be ready to showcase how you embody these traits.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Subsidence- Advisor in Nottingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Subsidence Advisor role. Highlight any relevant problem-solving or client servicing experience, and don’t forget to showcase your communication skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your background makes you a great fit. Keep it friendly and professional, and remember to mention your eagerness to learn and grow with us.
Showcase Your Technical Skills: Since a big part of the job involves interpreting technical data, make sure to mention any relevant IT skills or experience you have. If you’ve worked with similar data before, let us know how you handled it!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Crawford
✨Know Your Subsidence Basics
Before the interview, brush up on your knowledge of subsidence claims and the technical aspects involved. Familiarise yourself with common terms and processes so you can confidently discuss how you would handle various scenarios.
✨Showcase Your Communication Skills
Since communication is key in this role, prepare examples of how you've effectively communicated with clients or colleagues in the past. Think about times when you had to explain complex information in a simple way or resolve conflicts.
✨Demonstrate Problem-Solving Abilities
Be ready to share specific instances where you've tackled challenges head-on. Highlight your approach to problem-solving and how you ensure customer satisfaction, as this will resonate well with the interviewers.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, training opportunities, and career progression. This shows your genuine interest in the role and helps you assess if it's the right fit for you.