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- Tasks: Manage high-value liability claims and collaborate with experts to resolve complex cases.
- Company: Dynamic insurance firm focused on quality service and client relationships.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Why this job: Join a team where your skills can make a real difference in the insurance industry.
- Qualifications: Strong communication skills and a proactive attitude; ACII/ACILA qualification preferred.
- Other info: Exciting career development opportunities in a supportive and collaborative environment.
The predicted salary is between 36000 - 60000 £ per year.
To handle a portfolio of, principally, high value and/or complex liability claims.
Responsibilities
- Receiving and acknowledging new claims.
- Preparing case management plans, visiting Insurers, Reinsurers, Claimants and the Insured.
- Preparing reports commenting in detail on all aspects of the claim, including policy analysis and liability, quantum and future actions.
- Visiting sites, interviewing witnesses and preparation of witness statements.
- Instructing and controlling lawyers, forensic scientists, engineers, medical consultants and other experts as appropriate.
- Assisting in the development of less experienced staff members.
- Additionally developing working relationships with existing clients and helping to identify and plan approaches to new clients.
- Maintain and update files and records keeping fully up to date on any technical or legal changes which may have a bearing on a case.
- Identifying and developing business opportunities for self and team.
- Maintain awareness of Business Continuity programme and role within it.
- Able to demonstrate knowledge and/or awareness of FSA procedures and the TCF initiative.
- Actively seek to develop oneself and take responsibility for your own training and development.
Qualifications
- Quality focused role – providing quality service to both internal and external customers.
- Team focused – working with colleagues throughout the business.
- Reactive – responding to daily workloads as dictated by customer requirements.
- Proactive – making sure KPI's and SLA's are met.
- Handle and co-ordinate complaints and compliments.
- Achievement of targets.
- Competent use of technology.
- Ability to work on own initiative.
- Ability to demonstrate attention to detail.
- Ability to work as an individual and as part of a team.
- Excellent customer service and communication skills.
- A positive attitude and a proactive approach to solving problems.
- Able to co-ordinate a variety of actions concurrently.
- Ability to work to given targets.
- Flexible approach – the job holder will be required to travel throughout the UK as appropriate.
- Ensures all activities and decisions improve the service provided for clients.
- Builds trust and respect by keeping to the commitments made.
- Can convey a message across in one to one situations in a way which is understood.
- Shares information, knowledge and experience freely with others.
- Seeks feedback and invests time in their own self development both technically and behaviourally.
- Strong communication skills both written and verbal.
- ACII and/or ACILA qualification.
Executive Liability Adjuster in London employer: Crawford
Contact Detail:
Crawford Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Executive Liability Adjuster in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance and liability sectors. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have a lead on that perfect Executive Liability Adjuster role!
✨Tip Number 2
Prepare for interviews by brushing up on your technical knowledge and case management skills. Be ready to discuss specific claims you've handled and how you approached complex situations. Show them you’re not just a candidate, but the right fit for their team!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to show you were engaged and are genuinely interested in the position.
✨Tip Number 4
Don’t forget to check out our website for job openings! We regularly update listings, and applying directly through us can give you an edge. Plus, it’s a great way to showcase your enthusiasm for joining our team!
We think you need these skills to ace Executive Liability Adjuster in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Executive Liability Adjuster role. Highlight your experience with high-value claims and any relevant qualifications like ACII or ACILA. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your previous experiences have prepared you for handling complex liability claims. Keep it engaging and personal – we love a good story!
Showcase Your Communication Skills: Since strong communication is key in this role, make sure your application reflects that. Use clear and concise language, and don’t shy away from demonstrating your ability to convey complex information effectively. We’re all about clarity here at StudySmarter!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re proactive and keen to join our team!
How to prepare for a job interview at Crawford
✨Know Your Claims Inside Out
Before the interview, make sure you thoroughly understand the types of high-value and complex liability claims you'll be handling. Brush up on relevant case studies and be ready to discuss how you would approach specific scenarios. This shows your expertise and readiness for the role.
✨Demonstrate Your Communication Skills
Since this role requires excellent communication skills, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated with clients, colleagues, or experts in past roles. This will help you convey your message confidently during the interview.
✨Show Your Proactive Approach
Be prepared to discuss instances where you've taken the initiative to solve problems or improve processes. Highlight your ability to meet KPIs and SLAs, and share how you’ve contributed to team success. This will demonstrate your proactive mindset, which is crucial for this position.
✨Build Rapport with Interviewers
Establishing a good relationship with your interviewers can set you apart. Be personable, engage in small talk, and show genuine interest in their experiences at the company. This not only makes you memorable but also reflects your ability to build trust and respect, which is vital in client-facing roles.
