At a Glance
- Tasks: Support clients by handling and settling Subsidence claims with a focus on communication.
- Company: Join a global organisation known for its inclusive culture and career development.
- Benefits: Full exam support, promotional opportunities, and a dynamic work environment.
- Other info: Training provided, with opportunities for professional growth and development.
- Why this job: Kickstart your career in insurance while making a real difference for clients.
- Qualifications: Problem solvers with strong negotiation and relationship-building skills are encouraged to apply.
The predicted salary is between 25000 - 35000 £ per year.
Our Subsidence Advisor opportunities are ideal to kick start your career with a well-established and highly successful Global organisation. We also offer career development with full exam and study support, promotional opportunities and a fully inclusive culture. You’ll initially be based in one of our UK offices during training, depending on location and experience; office-based working may be required for the role.
Responsibilities
- You’ll be supporting our valued clients in proactively handling and settling Subsidence claims which will be a caseload of domestic and commercial with various values.
- A large part of this role will be interpreting technical data, investigation information, repair schedules and translating this into customer-friendly documents.
- The technical aspect takes around six months to master depending upon your experience, but we’ll provide the tools, guidance and support to guide you through your development and progression.
- The key to this role is communication: keeping the policyholder informed and up to date with progress, providing a first-class service to ensure the customer journey is the best possible.
- You’ll need to remove hurdles in the process if required, ensuring you get to the root cause of issues, take responsibility to resolve problems and collate all necessary details to ensure swift settlement whenever possible.
Qualifications
- We’re looking for talent: problem solvers who relish challenges and provide solutions.
- Candidates that are keen on learning client servicing skills.
- Previous claims handling experience is an advantage, but we’d like to hear from you if you have a similar commercial background.
- Good negotiation skills – for arranging appointments and explaining information when there is pushback on settlement.
- Strong relationship building skills – engaging with all parties, providing support and help when it’s most needed.
- To understand what matters to the customer and to put this first – putting yourself in their shoes.
- Good IT skills, with a keen eye for detail.
- Ideally hold an insurance qualification, but we’ll support and fund you to gain this if not.
- Flexibility in travelling on ad hoc occasions for training and meetings.
Insurance Claims Handler employer: Crawford
Join a globally recognised organisation that prioritises your career growth and development as an Insurance Claims Handler. With a fully inclusive culture, comprehensive training, and support for professional qualifications, you will thrive in an environment that values communication and customer service excellence. Our UK offices provide a collaborative workspace where you can build strong relationships and tackle challenges head-on, ensuring a rewarding and meaningful career path.
StudySmarter Expert Advice🤫
We think this is how you could land Insurance Claims Handler
✨Tip Number 1
Network like a pro! Reach out to people in the insurance industry, especially those who work as claims handlers. Use LinkedIn to connect and engage with them; you never know who might have a lead on a job or can offer valuable advice.
✨Tip Number 2
Practice your communication skills! Since this role is all about keeping clients informed, try role-playing scenarios with friends or family. This will help you articulate your thoughts clearly and confidently during interviews.
✨Tip Number 3
Research the company culture! Before your interview, dive into the company's values and mission. This will not only help you tailor your answers but also show that you're genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to see your enthusiasm for the role right from the start.
We think you need these skills to ace Insurance Claims Handler
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Insurance Claims Handler role. Highlight any relevant experience, especially in claims handling or customer service, and don’t forget to showcase those problem-solving skills we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your background makes you a great fit. Remember to mention your communication skills and ability to build relationships.
Showcase Your IT Skills:Since good IT skills are essential for this role, make sure to mention any relevant software or tools you’re familiar with. If you’ve got a keen eye for detail, let us know how that’s helped you in previous roles!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of all the amazing talent out there!
How to prepare for a job interview at Crawford
✨Know Your Stuff
Before the interview, make sure you understand the basics of insurance claims handling, especially subsidence claims. Brush up on technical terms and processes so you can confidently discuss how you would approach various scenarios.
✨Showcase Your Communication Skills
Since communication is key in this role, prepare examples of how you've effectively communicated with clients or colleagues in the past. Think about times when you resolved issues or kept someone informed during a process.
✨Demonstrate Problem-Solving Abilities
Be ready to share specific instances where you've tackled challenges head-on. Highlight your thought process and the steps you took to find solutions, as this will show your potential employer that you're a proactive problem solver.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, training opportunities, and career progression. This not only shows your interest in the role but also helps you gauge if the company is the right fit for you.
